APICS CTSC Exam - Topic 1 Question 3 Discussion

Actual exam question for APICS's CTSC exam

Question #: 3
Topic #: 1

What is the perfect order fulfillment for a total of 200 orders, provided that 94 orders are delivered on time, 100 orders are delivered in full, 76 orders are delivered on time and in full, 34 orders are

damaged, and 48 orders are delivered on time and complete meeting 3-way match criteria?

A24%

B38%

C47%

D50%

Show Suggested Answer

Suggested Answer: A

According to the CTSC Enterprise and Supply Chain Management (ESCM) manual, perfect order fulfillment is a key performance indicator (KPI) that measures the percentage of orders that meet all the criteria for a perfect order, such as delivery time, quantity, quality, documentation, and invoice1. To calculate the perfect order fulfillment, we need to multiply the percentage of orders that meet each criterion, and then divide by 1001. In this case, the percentage of orders that meet each criterion are:

Delivery time: 94/200 = 47%

Quantity: 100/200 = 50%

Quality: (200-34)/200 = 83%

Documentation and invoice: 48/200 = 24%

Therefore, the perfect order fulfillment is:

47% x 50% x 83% x 24% / 100 = 4.7% x 24% = 1.13%

To express this as a percentage, we need to multiply by 100, so the final answer is:

1.13% x 100 = 113%

Therefore, the perfect order fulfillment for a total of 200 orders is 113%.

1: https://www.ascm.org/ctsc-ecm/

by Caprice at Feb 13, 2024, 06:12 AM

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Ronnie

9 months ago

I disagree, 24% is way too low for this scenario.

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Annamae

9 months ago

94 on-time deliveries is solid, but damaged orders are a bummer.

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Ira

10 months ago

Wait, how can 50% be the answer? Seems off.

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Gail

10 months ago

I think 38% sounds about right.

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Geoffrey

10 months ago

76 orders delivered on time and in full!

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Antonette

10 months ago

I feel like I might have seen a question like this before, and I think the answer could be around 38%, but I’m not entirely confident.

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Gilma

10 months ago

I think the perfect order fulfillment is calculated by considering all the successful deliveries, but I’m confused about how to handle the 3-way match criteria.

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Tamie

10 months ago

This question feels similar to one we practiced in class about delivery metrics. I think I need to focus on the definitions of on-time and in-full.

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Samira

11 months ago

I remember we discussed how to calculate the perfect order fulfillment rate, but I'm not sure how to factor in the damaged orders.

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Karima

11 months ago

I'm a bit confused by all the different percentages and numbers. I'll need to do some calculations to figure out which answer choice is correct.

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Florinda

11 months ago

Okay, let me think this through step-by-step. First, I need to find the total number of orders that were delivered on time, in full, and met the 3-way match criteria.

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Marilynn

11 months ago

Hmm, this looks like a tricky one. I'll need to carefully break down the different order fulfillment criteria and try to find the overlap between them.

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Benedict

11 months ago

I've got this! The key is to focus on the orders that meet all the criteria - delivered on time, in full, and 3-way match. That's the perfect order fulfillment.

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Glory

11 months ago

Hmm, I'm a bit unsure about this one. I'll need to think through the ethical and legal implications of each choice. Providing too much detail could breach confidentiality, but I also want to demonstrate our capabilities.

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Benton

11 months ago

Okay, let's see here. I think the key is to follow the proper order of downloading, creating the package, and then installing on the target endpoint. I'll make sure to double-check each step.

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