Reducing process variability is the clear winner here. It's like fine-tuning a Formula 1 car - the more consistent you can make the engine, the better it's going to perform.
A quality first slogan? Seriously? That's like putting lipstick on a pig. If XYZ wants real results, they need to tighten those tolerances and get their processes under control.
Hiring more inspectors? That's like trying to extinguish a forest fire with a garden hose. Reducing process variability is the way to go - get to the root of the problem, not just slap a band-aid on it.
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