APICS Exam CLTD Topic 3 Question 89 Discussion

Actual exam question for APICS's CLTD exam

Question #: 89
Topic #: 3

[All CLTD Questions]

A company currently has a significantly long lead time in determining the disposition of returned products Which of the following nonprocedural areas should the company look into as it performs a root cause analysis?

AFinancial department to see if the sales personnel are reluctant to charge the returns to sales

BQuality department to see if the process for determining disposition is inefficient

CCustomer service department to see if they are taking a long time to address customer concerns

DMaterial handling department to see if it is taking excessive time to handle defective product

Show Suggested Answer

Suggested Answer: C

by Eun at Sep 19, 2024, 04:00 PM

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Darnell

5 days ago

You know, if this company has a lot of returns, they might want to consider hiring a professional 'ball juggler' to keep all the departments straight. Just a thought.

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25 days ago

Option B seems like the most logical choice here. The question is specifically asking about the root cause of the long lead time in determining product dispositions, and the quality department would be the best place to look for inefficiencies in that process.

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Mindy

5 days ago

I think we should also consider option D, as handling defective products could be causing delays.

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Mindy

12 days ago

I agree, option B seems like the best choice to investigate.

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Joye

29 days ago

I think the company should look into the quality department.

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