APICS CLTD Exam - Topic 2 Question 47 Discussion

Actual exam question for APICS's CLTD exam

Question #: 47
Topic #: 2

The allocation of revenues and costs to customer segments or individual customers in order to estimate segment value is known as

Acustomer relationship management (CRM).

Bcustomer profitability analysis.

Ccustomer service analysis.

Dcustomer standardization analysis.

Show Suggested Answer

Suggested Answer: C

by Renea at Aug 19, 2022, 05:27 PM

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Britt

10 months ago

C sounds like it could fit too, but I lean towards B.

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Jill

10 months ago

I thought it was A at first, but B makes more sense.

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Shawnda

10 months ago

Wait, is it really just about profitability? Seems too simple.

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Rocco

10 months ago

Totally agree, B is the right answer!

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Yolando

10 months ago

It's definitely B, customer profitability analysis.

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Gwen

11 months ago

I’m torn between B and C. Customer service analysis sounds familiar, but I think it’s more about service quality than revenue allocation.

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Cristal

11 months ago

I feel like we had a practice question similar to this, and it was definitely about segmenting customers for profitability.

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Rikki

11 months ago

I remember discussing CRM in class, but it seems more focused on managing relationships rather than analyzing profitability.

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Miesha

11 months ago

I think the answer might be B, customer profitability analysis, but I'm not completely sure.

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Carolann

11 months ago

Not sure about option D. I don't recall being able to connect to the PSM without going through the PVWA. I'll have to double-check that one.

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Maryln

11 months ago

This seems like a straightforward question about reverse logistics. I'm pretty confident I know the right answer.

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Lajuana

11 months ago

Hmm, I'm a bit unsure about this one. I'll have to review my notes on period dimensions and consolidation rules.

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Tamesha

1 year ago

Ah, the old customer profitability analysis. The accountant's version of 'show me the money'.

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Larae

1 year ago

It's like finding hidden treasure in your customer base.

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Peggy

1 year ago

Customer profitability analysis is crucial for making strategic decisions.

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Glory

1 year ago

Exactly, it helps businesses focus on the most profitable segments.

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Tammara

1 year ago

I know, it's all about figuring out which customers are worth the most.

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Dottie

1 year ago

It's like finding hidden treasure in your customer base.

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Dorian

1 year ago

Customer profitability analysis is crucial for making strategic decisions.

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Rodney

1 year ago

Exactly, it helps businesses focus on the most profitable segments.

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Oretha

1 year ago

I know, it's all about figuring out which customers are worth the most.

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Deeanna

1 year ago

Customer standardization analysis? What is this, a factory? I'm all about that customer profitability goodness.

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Dulce

1 year ago

Customer service analysis? Nah, this is all about understanding where the cash is flowing. Gotta follow the money trail.

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Mitsue

1 year ago

B) customer profitability analysis.

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Veda

1 year ago

A) customer relationship management (CRM).

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Paris

1 year ago

CRM is great, but customer profitability analysis is where the real magic happens. Show me the money!

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Armanda

1 year ago

Customer standardization analysis can help streamline processes, but customer profitability analysis is what really drives revenue.

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Haley

1 year ago

Customer service analysis is also important, but ultimately it's all about the bottom line.

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Lacresha

1 year ago

Customer relationship management is important too, but knowing which customers are most profitable is crucial for business success.

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Jerrod

1 year ago

I agree, customer profitability analysis is key to understanding where the money is coming from.

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Olene

1 year ago

Customer profitability analysis? That's a no-brainer! Gotta keep track of those pennies, you know.

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Macy

1 year ago

I'm not sure, but I think it could also be A) customer relationship management.

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Rosina

1 year ago

I agree with Zoila, because it makes sense to allocate revenues and costs to customer segments to determine their value.

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Zoila

1 year ago

I think the answer is B) customer profitability analysis.

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