APICS Exam CLTD Topic 2 Question 47 Discussion

Actual exam question for APICS's CLTD exam

Question #: 47
Topic #: 2

[All CLTD Questions]

The allocation of revenues and costs to customer segments or individual customers in order to estimate segment value is known as

Acustomer relationship management (CRM).

Bcustomer profitability analysis.

Ccustomer service analysis.

Dcustomer standardization analysis.

Show Suggested Answer

Suggested Answer: C

by Renea at Aug 19, 2022, 05:27 PM

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3 days ago

Customer service analysis? Nah, this is all about understanding where the cash is flowing. Gotta follow the money trail.

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8 days ago

CRM is great, but customer profitability analysis is where the real magic happens. Show me the money!

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9 days ago

Customer profitability analysis? That's a no-brainer! Gotta keep track of those pennies, you know.

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9 days ago

I'm not sure, but I think it could also be A) customer relationship management.

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10 days ago

I agree with Zoila, because it makes sense to allocate revenues and costs to customer segments to determine their value.

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16 days ago

I think the answer is B) customer profitability analysis.

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