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Amazon Exam MLS-C01 Topic 3 Question 49 Discussion

Actual exam question for Amazon's MLS-C01 exam
Question #: 49
Topic #: 3
[All MLS-C01 Questions]

A retail company wants to update its customer support system. The company wants to implement automatic routing of customer claims to different queues to prioritize the claims by category.

Currently, an operator manually performs the category assignment and routing. After the operator classifies and routes the claim, the company stores the claim's record in a central database. The claim's record includes the claim's category.

The company has no data science team or experience in the field of machine learning (ML). The company's small development team needs a solution that requires no ML expertise.

Which solution meets these requirements?

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Suggested Answer: C

Contribute your Thoughts:

yak22
2 years ago
C is incorrect because Amazon Textract detect & analyze text input documents as single or multiple page not as a database. D should be correct where Amazon Comprehend is complete manage service and it allows to find meaning & insight in text. Does not required ML expertise either.
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