AMA PCM Exam - Topic 5 Question 11 Discussion

Actual exam question for AMA's PCM exam

Question #: 11
Topic #: 5

Sandra has been using her Xapa-6, a six-year old phone model from Keto, for the past four years. Despite several other releases from Keto and advancements in mobile phone technology, Sandra hasn't switched to a newer model. In this scenario, Sandra is one among the _____.

Aearly adopters

Binnovators

Cearly majority

Dlate majority

Elaggards

Show Suggested Answer

Suggested Answer: E

by Mitzie at May 09, 2022, 08:24 AM

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Lizbeth

8 months ago

Nah, she's just holding on to what works for her!

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Izetta

9 months ago

I think she's just being practical, not a laggard.

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Rodney

9 months ago

Wait, four years with the same phone? That's surprising!

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Galen

9 months ago

Totally agree, she's definitely not an early adopter!

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Daren

9 months ago

Sounds like she's a laggard for sure.

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Mireya

9 months ago

Hmm, this looks like a classic technology terminology question. I think I know the differences between ACD, CTI, and IVR systems, so I'm feeling pretty confident about this one.

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Mabelle

10 months ago

Hmm, I'm a bit confused on this one. I know the BGP session is in OpenConfirm, but I can't remember which message is required to move to Established. I'll have to think this through carefully.

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