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The paragraph below contains two pairs of terms in parentheses. Determine which term in each pair correctly completes the paragraph. Then select the answer choice containing the two terms that you have chosen.
Health plans use both internal and external standards to assess the quality of the services that they provide. (Internal / External) standards are based on information such as published industry-wide averages or best practices of recognized industry leaders. Health plans primarily rely on (internal / external) standards to evaluate healthcare services.
Suggested Answer: D
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28 comments · newest first
BA
Barb
8 months ago
I’m leaning towards D) External / external. Makes sense for quality assessment.
JA
Janey
9 months ago
I chose B too. External standards are crucial!
KA
Katie
9 months ago
Nope, it's definitely C, external for the first one!
WY
Wynell
9 months ago
I think it's B, internal for both!
AD
Adelaide
9 months ago
Wait, are they really using external standards more? Sounds off.
VI
Vince
9 months ago
External standards are based on industry averages.
LY
Lynna
9 months ago
This question is as clear as mud. I need to stop studying and go grab a snack. Maybe the vending machine can shed some light on this internal/external dilemma.
LA
Lazaro
10 months ago
Ah, the age-old battle of internal vs. external standards. I wonder if the exam writers have a sense of humor and will throw in a trick question about "internal/external" standards for a health plan's cafeteria menu.
FI
Filiberto
10 months ago
Wait, what? This question is making my head spin. I'm just going to guess and hope for the best.
ET
Ethan
10 months ago
Hmm, I'm not so sure. I think the correct answer might be C) External / internal. Gotta double-check that industry standard stuff.
NI
Nickolas
10 months ago
I feel like external standards are definitely used for comparisons, but I’m confused about the second part. Could it be B) Internal / external?
OM
Omega
10 months ago
This question reminds me of a practice one where we had to differentiate between internal and external metrics. I think the answer is C) External / internal.
CA
Cassandra
10 months ago
I’m not entirely sure, but I think health plans use internal standards more for their own evaluations.
OD
Odette
11 months ago
Really? I feel it's C) External / internal.
DO
Domingo
11 months ago
This question is a piece of cake! The answer is clearly B) Internal / external.
RO
Rossana
11 months ago
Totally agree, it's all about those benchmarks!
KR
Kristal
11 months ago
I think it's B) Internal / external.
PA
Page
11 months ago
I remember that external standards are often based on industry benchmarks, so I think the first term should be external.
MA
Marisha
12 months ago
I feel pretty good about this one. The key is understanding the difference between internal and external standards. Internal are the health plan's own, and external are industry-wide. I'll select B) Internal / external.
CR
Crissy
12 months ago
This question seems straightforward, but I want to double-check my understanding. The internal standards are the health plan's own standards, and the external standards are based on industry information. I'll go with B) to be safe.
BE
Benton
1 year ago
Okay, I've read the question a few times and I think I've got it. The internal standards are based on the health plan's own information, while the external standards are based on industry-wide data. I'm confident that B) Internal / external is the correct answer.
KE
Keneth
1 year ago
Hmm, I'm a little confused about the difference between internal and external standards. I'll have to think this through carefully and make sure I understand the concepts before selecting an answer.
CA
Carri
1 year ago
I think the first pair of terms refers to standards that are based on the health plan's own data and practices, while the second pair refers to standards that are based on external industry information. So I'll go with B) Internal / external.
AL
Alyce
7 months ago
Good reasoning! B is definitely the right choice.
LO
Lonna
7 months ago
External standards help compare with others.
LA
Lashawna
7 months ago
I agree with B) Internal / external. It fits well.
JE
Jerlene
7 months ago
But external standards are crucial too!
LA
Lashandra
8 months ago
I see your point! Internal makes sense for their own data.