As a follow-up to a performance improvement plan for member services, the Stellar Health Plan conducted an evaluation of the success of the plan. Stellar conducted its evaluation as the plan was being carried out. The evaluation focused on specific activities and assessed the relative importance of those activities to the plan as a whole. This information indicates that Stellar's evaluation of the plan was both
Health plans often use accreditation as a means of evaluating the quality of care delivered to plan members. Accreditation of subacute care providers is available from the
Health plans that choose to contract with external organizations for pharmacy services typically contract with pharmacy benefit managers (PBMs). Functions that a PBM typically performs for a health plan include
Managing the costs of prescription drugs
Promoting efficient and safe drug use
Determining the health plan's internal management responsibilities for pharmacy services
Health plans arrange for the delivery of various levels of healthcare, including
Emergency care
Urgent care
Primary care delivered in a provider's office
In a ranking of these levels of care according to cost, beginning with the least expensive level of care and ending with the most expensive level of care, the correct order would be
In recent years, the demand for prescription drugs has increased dramatically. Factors that have contributed to this increase include
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