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AHIP Exam AHM-540 Topic 2 Question 83 Discussion

Actual exam question for AHIP's AHM-540 exam
Question #: 83
Topic #: 2
[All AHM-540 Questions]

Serena Wilson, a registered nurse, is employed at a TRICARE Service Center (TSC) located at a military installation. Ms. Wilson serves as a primary point of contact between enrollees and the TRICARE system and answers enrollees' questions about plan options, eligibility, provider selection, and claims. This information indicates that Ms. Wilson serves as a

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Suggested Answer: B

by Stephane at Mar 20, 2024, 02:30 PM

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Jesus
10 months ago
I'm leaning towards option B as well, a beneficiary services representative sounds like the most appropriate role for Serena Wilson based on the information provided.
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Lili
10 months ago
I think option C, health plan support contractor, is not the best fit because she directly interacts with enrollees, not just supporting the plan.
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Carisa
11 months ago
I believe she could also be a lead agent, since she plays a key role in providing information to enrollees.
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Fernanda
11 months ago
I agree with Vernell, it makes sense that she serves as a primary point of contact for enrollees.
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Vernell
11 months ago
I think Serena Wilson is a beneficiary services representative.
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Gene
11 months ago
I agree with Vanna, I also think the answer is C) health plan support contractor.
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Vanna
11 months ago
I think it's C) health plan support contractor because Ms. Wilson helps with plan options and eligibility.
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Tonette
12 months ago
I disagree, I believe the answer is A) lead agent.
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Margart
12 months ago
I think the answer is B) beneficiary services representative.
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