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AHIP Exam AHM-540 Topic 1 Question 85 Discussion

Actual exam question for AHIP's AHM-540 exam
Question #: 85
Topic #: 1
[All AHM-540 Questions]

Serena Wilson, a registered nurse, is employed at a TRICARE Service Center (TSC) located at a military installation. Ms. Wilson serves as a primary point of contact between enrollees and the TRICARE system and answers enrollees' questions about plan options, eligibility, provider selection, and claims. This information indicates that Ms. Wilson serves as a

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Suggested Answer: B

by Ashlyn at Apr 23, 2024, 01:34 PM

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Helaine
4 days ago
Yes, that's right. She assists with eligibility, provider selection, and answering questions about TRICARE.
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Timothy
5 days ago
Oh, I see. So, she helps with plan options and claims?
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Helaine
6 days ago
No, she is not a lead agent. She is a beneficiary services representative.
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Timothy
7 days ago
Is Serena Wilson a lead agent?
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