AHIP Exam AHM-540 Topic 1 Question 76 Discussion

Actual exam question for AHIP's AHM-540 exam

Question #: 76
Topic #: 1

Determine whether the following statement is true or false:

All health plans participating in the Federal Employee Health Benefits Program (FEHBP) are required to use the Consumer Assessment of Health Plans (CAHPS) to measure customer satisfaction.

ATrue

BFalse

Show Suggested Answer

Suggested Answer: A

by Pamella at Oct 18, 2023, 03:01 PM

Limited Time Offer

25%

Off

Get Premium AHM-540 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Armanda

5 days ago

I believe the answer is B) False because not all health plans are mandated to use CAHPS for measuring customer satisfaction.

upvoted 0 times

...

Noemi

6 days ago

Hmm, this is a tricky one. I'll have to do some research on the FEHBP requirements before answering.

upvoted 0 times

...

Edda

8 days ago

False! I'm pretty sure health plans have the flexibility to use their own customer satisfaction surveys. The government can't dictate everything, right?

upvoted 0 times

...

Rolland

9 days ago

I agree with Jeanice, not all health plans in FEHBP are required to use CAHPS.

upvoted 0 times

...

Willetta

10 days ago

I think this statement is true. The FEHBP is a federal program, so it would make sense for them to require a standardized customer satisfaction measurement like CAHPS.

upvoted 0 times

...

Jeanice

12 days ago

I think the statement is false.

upvoted 0 times

...