AHIP Exam AHM-540 Topic 1 Question 76 Discussion

Actual exam question for AHIP's AHM-540 exam

Question #: 76
Topic #: 1

Determine whether the following statement is true or false:

All health plans participating in the Federal Employee Health Benefits Program (FEHBP) are required to use the Consumer Assessment of Health Plans (CAHPS) to measure customer satisfaction.

ATrue

BFalse

Show Suggested Answer

Suggested Answer: A

by Pamella at Oct 18, 2023, 03:01 PM

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Caprice

2 months ago

I don't know, but I hope the answer isn't 'C) All of the above'.

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Cecily

2 months ago

True, because the government loves standardization more than my grandma loves bingo night.

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France

27 days ago

B) False

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Rebecka

1 months ago

That's correct! The statement is true.

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Leonida

1 months ago

A) True

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Armanda

2 months ago

I believe the answer is B) False because not all health plans are mandated to use CAHPS for measuring customer satisfaction.

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Noemi

2 months ago

Hmm, this is a tricky one. I'll have to do some research on the FEHBP requirements before answering.

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Edda

2 months ago

False! I'm pretty sure health plans have the flexibility to use their own customer satisfaction surveys. The government can't dictate everything, right?

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Joanna

12 days ago

Yeah, the government can't dictate everything. Health plans have some autonomy in how they assess customer satisfaction.

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Aliza

18 days ago

I think it's false too. It makes sense that plans can use their own surveys to gather feedback.

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Alberto

20 days ago

That's right! Health plans have the flexibility to choose how they measure customer satisfaction.

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Vincenza

27 days ago

False! Health plans participating in FEHBP are not required to use CAHPS. They can use their own surveys.

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Rolland

2 months ago

I agree with Jeanice, not all health plans in FEHBP are required to use CAHPS.

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Willetta

2 months ago

I think this statement is true. The FEHBP is a federal program, so it would make sense for them to require a standardized customer satisfaction measurement like CAHPS.

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Jeanice

2 months ago

I think the statement is false.

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