An Adobe business practitioner needs to export a report on user activities with various reporting tools within Adobe Campaign. The business practitioner would like to know how many times each report has been generated and how many unique users used it.
What is the best practice to accomplish this task?
Adobe Campaign provides several reporting tools that can help analyze and represent data for different purposes. Some of these tools are:
Audit features: These features allow you to track and monitor user activities on various objects and folders in Adobe Campaign, such as deliveries, workflows, reports, etc. You can access them under Administration > Audit folder.
logins.log file: This file records all the login attempts to Adobe Campaign server, including successful and failed logins. You can access it in the nlserver syslogd module.
Delivery summary report: This report shows a summary of the delivery settings and statistics, such as target population, subject line, sender name, etc. You can access it in Adobe Creative Cloud.
This would allow you to export a report on user activities with various reporting tools within Adobe Campaign. You would be able to see how many times each report has been generated and how many unique users used it.
An Adobe Campaign business practitioner has been asked to make a report of "Breakdown of opens" of the Campaign run for the year 2022.
Which data schema of the Adobe Campaign database saves required data so that the report can be formed without any missing records?
This data schema saves required data so that the report of ''Breakdown of opens'' of the Campaign run for the year 2022 can be formed without any missing records.
The tracking_log schema in Adobe Campaign is designed to store detailed tracking information, such as opens, clicks, and bounces, for each delivery. To report on the 'Breakdown of opens' for a campaign run in the year 2022, this schema would provide the necessary data, including timestamps, recipient identifiers, and the delivery associated with each open. This enables the creation of comprehensive reports on engagement metrics like email opens without any missing records. Reference: The tracking_log schema is part of the Adobe Campaign Classic database architecture, which records detailed interaction data for reporting and analysis purposes.
A business practitioner needs to configure an event triggered campaign based on the customer journey as shown below.
What should the business practitioner do to configure an email attachment on the fly to a transactional message?
Adobe Campaign allows you to send transactional emails with individual and/or personalized attachments using SOAP APIs. You can also create calculated attachments that can depend on the recipient and be converted to PDF.
To configure an email attachment on the fly to a transactional message, you need to defineSOAP attachment parameterswithin the content of the delivery. These parameters are used to specify the URL, name, type and encoding of the attachment. For example, you can use<%= rtEvent.ctx.attachmentUrl %>to refer to the attachment URL.
A customer has a requirement to build a web form, which can be translated to multiple languages depending on the different regions.
What kind of configuration is required to achieve the requirement in web form?
In Adobe Campaign Classic, to create a web form that supports multiple languages, it is essential to utilize the platform's localization features. By setting the 'Translate' option to 'Yes' in the form's Localization settings, the form can support translations for different languages. This approach allows for the web form content to be managed in various languages, and the correct language version can be displayed to the user based on their region or browser settings. The localization process involves creating language-specific versions of the form's labels, instructions, and messages. Reference: This is based on the standard functionality of localization and internationalization in web forms, which is a common feature in web development and content management systems, including Adobe Campaign Classic.
A business practitioner needs to identify the total number of complaints for a given delivery by domain.
What out-of-the-box report would provide this information?
To identify the total number of complaints for a given delivery by domain, the 'Non-deliverables and bounces' report would be appropriate. This report typically includes data on email delivery issues, which encompass bounces, spam complaints, and other non-delivery related events categorized by domain. Complaints are a form of non-deliverable where the recipient's email server has accepted the email but classified it as spam or junk, often feeding back to the sending server as a complaint. Reference: This functionality is part of Adobe Campaign Classic's reporting capabilities, providing insight into the deliverability issues including complaints by domain.
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