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Adobe AD0-E908 Exam - Topic 1 Question 42 Discussion

Which two actions are necessary for a request queue to be visible in the system? (Choose two.)
A) Check the box to publish as a help request queue and D) Ensure that the queue project is within a status that equates to Current
B) Add a routing rule to the queue details
C) Indicate the default fields to be shown on all requests

Adobe AD0-E908 Exam - Topic 1 Question 42 Discussion

Actual exam question for Adobe's AD0-E908 exam
Question #: 42
Topic #: 1
[All AD0-E908 Questions]

Which two actions are necessary for a request queue to be visible in the system? (Choose two.)

Show Suggested Answer Hide Answer
Suggested Answer: A, D

Objective: Make a request queue visible in the system.

Necessary Actions:

Action 1: Check the box to publish as a help request queue. This action makes the queue available for users to submit help requests.

Action 2: Ensure that the queue project is within a status that equates to Current. This ensures the project is active and visible to users.


by Dana at Aug 16, 2026, 09:39 PM

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Terry
3 days ago
Yup, both A and D are necessary!
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Irma
8 days ago
I thought just publishing it was enough!
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Elmira
14 days ago
Wait, is the project status really that important?
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Chauncey
19 days ago
Definitely need that routing rule too.
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Leslie
24 days ago
Gotta check the box to publish it!
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Ramonita
29 days ago
I practiced a similar question, and I think it was about setting the right fields. But I’m not confident if that relates here.
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Ressie
1 month ago
I'm not entirely sure, but I feel like publishing the queue might be necessary too. Could it be option A?
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Titus
1 month ago
I remember something about routing rules being important for visibility, so I’m leaning towards option B as well.
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Elza
1 month ago
I think we need to check the status of the queue project to make it visible, so maybe option D is one of the answers.
upvoted 0 times
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