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Adobe AD0-E908 Exam - Topic 1 Question 42 Discussion

Which two actions are necessary for a request queue to be visible in the system? (Choose two.)
A) Check the box to publish as a help request queue and D) Ensure that the queue project is within a status that equates to Current
B) Add a routing rule to the queue details
C) Indicate the default fields to be shown on all requests

Adobe AD0-E908 Exam - Topic 1 Question 42 Discussion

Actual exam question for Adobe's AD0-E908 exam
Question #: 42
Topic #: 1
[All AD0-E908 Questions]

Which two actions are necessary for a request queue to be visible in the system? (Choose two.)

Show Suggested Answer Hide Answer
Suggested Answer: A, D

Objective: Make a request queue visible in the system.

Necessary Actions:

Action 1: Check the box to publish as a help request queue. This action makes the queue available for users to submit help requests.

Action 2: Ensure that the queue project is within a status that equates to Current. This ensures the project is active and visible to users.


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