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Adobe AD0-E712 Exam - Topic 1 Question 9 Discussion

An admin wants to login as a customer that is placing an order, to be able to assist them. Which two conditions must be met? (Choose two.)
A) Ensure the feature is enabled in the Stores > Configuration section and B) Ensure that 'Can Log In As Customer' is set to Yes on the edit page of the account that will use the feature.
C) Ensure the feature is enabled for the customer on whose behalf admin will log in
D) Ensure that the customer clicks Allow Remote Assistance in a browser modal that appears after the admin sends a login request.

Adobe AD0-E712 Exam - Topic 1 Question 9 Discussion

Actual exam question for Adobe's AD0-E712 exam
Question #: 9
Topic #: 1
[All AD0-E712 Questions]

An admin wants to login as a customer that is placing an order, to be able to assist them. Which two conditions must be met? (Choose two.)

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Suggested Answer: A, B

by Golda at Sep 02, 2023, 05:18 AM

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Kiley
7 months ago
I’m not sure about B, seems too restrictive.
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Alba
7 months ago
Wait, does the customer really need to click anything? Sounds odd.
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Salome
7 months ago
D is a must too, can't believe people forget that!
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Murray
7 months ago
I think C is also important, right?
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Candra
8 months ago
A and B are definitely the right conditions!
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Larae
8 months ago
I thought there was something about ensuring the feature is enabled for the customer too, which could be C. But I’m not completely confident about that.
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Cristen
8 months ago
I feel like the customer needs to allow something for the admin to log in as them, which might be D. But I can't recall if that's always necessary.
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Carmela
8 months ago
I remember practicing a similar question, and I think it's important that the admin's account has the right permissions set. So, maybe B is one of the answers?
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Melinda
8 months ago
I think one of the conditions has to be about enabling the feature in the configuration settings, but I'm not sure if it's A or C.
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Roosevelt
8 months ago
This question seems pretty straightforward. I'll go with the reusability and prototyping options, as those seem to be the main advantages of using Script Tasks.
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Lorita
9 months ago
Easy, the answer is B. Tailoring allows us to adapt the standard processes and tools to the specific requirements of the project. A one-size-fits-all approach just doesn't work in the real world.
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Lazaro
9 months ago
Hmm, this looks like a tricky one. I'll need to carefully read through the options and think about what I know about the Automatic Diagnostic Repository.
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