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Adobe Exam AD0-E706 Topic 10 Question 35 Discussion

Actual exam question for Adobe's AD0-E706 exam
Question #: 35
Topic #: 10
[All AD0-E706 Questions]

You are a technical admin on a Magento Commerce Cloud account A coworker needs to submit a support request with Magento

Support

What is needed to enable support ticket access"?

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Suggested Answer: C

by Ruby at Jun 20, 2024, 07:37 PM

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Valentin
2 days ago
I don't know about you, but I'm always excited to submit support requests. It's like a treasure hunt, but with bugs instead of gold!
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Coleen
4 days ago
Updating the project role to administrator might work, but that seems like overkill for just submitting a support request. I'd go with the simpler option A.
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Mitzie
5 days ago
Changing the environment access role to contributor doesn't sound like the right solution here. The user needs access to submit support tickets, not just contribute to the project.
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Nadine
7 days ago
Option B seems like a reasonable approach, but I'm not sure if the launch manager has the authority to create a support account. Shouldn't that be handled by the account owner or a higher-level administrator?
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Lera
10 days ago
I think option A is the correct answer. The account owner should be able to grant shared access to the user who needs to submit the support request.
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Alisha
11 days ago
Hmm, that's a good point. I see your rationale. Let's review the options again before making a decision.
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Jaime
12 days ago
I disagree, I believe the correct answer is C) Change the environment access role to contributor for this user. It makes more sense for enabling support ticket access.
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Alisha
17 days ago
I think the answer is A) Ask the account owner to add the user to shared access. That way, the coworker can submit a support request.
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