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Adobe Exam AD0-E327 Topic 10 Question 49 Discussion

Actual exam question for Adobe's AD0-E327 exam
Question #: 49
Topic #: 10
[All AD0-E327 Questions]

A business practitioner needs to identify the total number of complaints for a given delivery by domain.

What out-of-the-box report would provide this information?

Show Suggested Answer Hide Answer
Suggested Answer: C

To identify the total number of complaints for a given delivery by domain, the 'Non-deliverables and bounces' report would be appropriate. This report typically includes data on email delivery issues, which encompass bounces, spam complaints, and other non-delivery related events categorized by domain. Complaints are a form of non-deliverable where the recipient's email server has accepted the email but classified it as spam or junk, often feeding back to the sending server as a complaint. Reference: This functionality is part of Adobe Campaign Classic's reporting capabilities, providing insight into the deliverability issues including complaints by domain.


Contribute your Thoughts:

Lonna
2 days ago
I think the answer is C. Non-deliverables and bounces seem like the most relevant metric for tracking complaints by domain.
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Leota
8 days ago
I'm not sure, but I think D) Hot clicks could also be a potential answer as it might show dissatisfaction.
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Alex
12 days ago
I agree with Avery, because non-deliverables and bounces would indicate complaints.
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Avery
13 days ago
I think the answer is C) Non-deliverables and bounces.
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