A business practitioner wants to create a cross delivery workflow in a campaign so that customers who are subscribed to a newsletter would receive a promo in an email, then in an SMS.

What should the business practitioner do to ensure that this workflow is cross delivery?
To create a cross-delivery workflow where an email is followed by an SMS, it's important that the workflow can pass the target recipients from the email delivery to the SMS delivery. Checking the 'Generate an outbound transition' option in the workflow execution settings of the email delivery creates an output population that can be used as the input for the subsequent SMS delivery activity. This ensures that the recipients who received the email are then considered for the SMS, maintaining the flow of communication across the different delivery channels. Reference: This process aligns with cross-channel campaign management, where the flow of the recipient data from one delivery channel to another is managed within a campaign workflow.
Paola
8 months agoTruman
8 months agoRashad
8 months agoJosephine
9 months agoElli
9 months agoErasmo
9 months agoDortha
9 months agoArt
10 months agoPatrick
10 months agoAhmed
10 months agoCeleste
10 months agoIsreal
10 months agoAlva
10 months agoYolande
10 months agoLouann
2 years agoKindra
2 years agoKassandra
2 years agoLavonna
2 years agoAmber
2 years agoGlenna
2 years agoFredric
2 years agoJosue
2 years agoVirgina
2 years agoJesusa
2 years agoJosephine
2 years agoCasandra
2 years agoMelodie
2 years agoHailey
2 years agoRene
2 years agoJolene
2 years agoCeola
2 years agoJolene
2 years ago