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A business practitioner needs to identify the total number of complaints for a given delivery by domain.
What out-of-the-box report would provide this information?
Suggested Answer: C
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To identify the total number of complaints for a given delivery by domain, the 'Non-deliverables and bounces' report would be appropriate. This report typically includes data on email delivery issues, which encompass bounces, spam complaints, and other non-delivery related events categorized by domain. Complaints are a form of non-deliverable where the recipient's email server has accepted the email but classified it as spam or junk, often feeding back to the sending server as a complaint. Reference: This functionality is part of Adobe Campaign Classic's reporting capabilities, providing insight into the deliverability issues including complaints by domain.
30 comments · newest first
DO
Douglass
10 months ago
B seems like a good choice too.
JO
Jordan
10 months ago
Wait, are we sure about that?
JU
Juan
10 months ago
I didn’t even know these reports existed!
FR
France
10 months ago
I disagree, it’s definitely A.
TE
Terry
11 months ago
I think option C is the right one.
ER
Erasmo
11 months ago
I don't recall seeing "URLs and click streams" being used for complaints specifically. It feels off, but I could be wrong.
GR
Gracia
11 months ago
I feel like "Hot clicks" might be relevant, but it seems more focused on engagement rather than complaints.
GL
Gladys
11 months ago
I'm not entirely sure, but I remember practicing with "Tracking indicators" for similar questions. Could that be it?
LO
Lorrine
11 months ago
I think the report we need is related to delivery issues, so maybe "Non-deliverables and bounces"? That sounds familiar.
AL
Alaine
12 months ago
I feel pretty confident that the answer is C - Non-deliverables and bounces. That seems like the most logical choice to get the complaint data broken down by domain. The other options don't seem as directly relevant to the specific information they're asking for.
EL
Elfrieda
12 months ago
Okay, let me think this through step-by-step. They're asking for a report that would show the total number of complaints by domain. I'm guessing that "non-deliverables and bounces" would be the best option since that would likely capture complaint data. But I want to double-check the other choices just to be sure.
EL
Elenore
1 year ago
Hmm, I'm a bit unsure about this one. I'm trying to think through the different report options, but I'm not entirely sure which one would give the specific information they're asking for. I might need to re-read the question a few times to make sure I understand it fully.
HE
Helga
1 year ago
This seems like a straightforward question about identifying complaint data by domain. I think the answer is C - Non-deliverables and bounces, as that would likely provide the information needed to see the total number of complaints broken down by domain.
AL
Alease
1 year ago
Hot clicks? Really? That's gotta be a joke answer, right? How is that supposed to help me with complaints by domain?
JU
Julieta
1 year ago
I think tracking indicators would be better.
AR
Arminda
1 year ago
Hot clicks? That's pointless for complaints.
GI
Gilberto
1 year ago
Agreed, non-deliverables might help too!
ME
Melissa
1 year ago
But wouldn't D) Hot clicks also provide information on complaints?
SY
Sylvia
1 year ago
Hmm, I'm not sure. These options are a bit cryptic. I might have to do some more research to figure out which one is the best fit.
TO
Tora
1 year ago
I think it could be A) URLs and click streams, as they can track complaints.
RO
Royce
1 year ago
I disagree, I believe the answer is B) Tracking indicators.
ME
Melissa
1 year ago
I think the answer is C) Non-deliverables and bounces.
RI
Rikki
1 year ago
I'm leaning towards B, Tracking indicators. That sounds like it would have the data I'm looking for. Plus, it's a more straightforward name for the report.
TA
Tamar
1 year ago
Option C seems like the way to go. Non-deliverables and bounces would definitely give me the information I need to identify the total number of complaints by domain.
LE
Leanna
1 year ago
Hot clicks could be helpful too, but I think non-deliverables and bounces would be more direct in this case.
SH
Shaun
1 year ago
I agree, tracking indicators might also be useful to track the complaints for a given delivery.
HY
Hyman
1 year ago
I think URLs and click streams could also provide valuable information on complaints by domain.
IZ
Izetta
1 year ago
Option C seems like the way to go. Non-deliverables and bounces would definitely give me the information I need to identify the total number of complaints by domain.
RO
Roselle
1 year ago
I agree, tracking indicators might also be helpful in identifying the total number of complaints.
TI
Tiffiny
1 year ago
Option C seems like the way to go. Non-deliverables and bounces would definitely give me the information I need to identify the total number of complaints by domain.