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AAFM CWM_LEVEL_2 Exam - Topic 2 Question 92 Discussion

Section A (1 Mark)CRM is considered as a:
C) A strategy and technology
A) A technology
B) A strategy
D) Customer rental management

AAFM CWM_LEVEL_2 Exam - Topic 2 Question 92 Discussion

Actual exam question for AAFM's CWM_LEVEL_2 exam
Question #: 92
Topic #: 2
[All CWM_LEVEL_2 Questions]

Section A (1 Mark)

CRM is considered as a:

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Suggested Answer: C

by Craig at Oct 23, 2024, 04:29 PM

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Mayra
9 months ago
It's more than just tech, it's about customer relationships!
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Cordelia
10 months ago
I thought it was mainly a tech solution.
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Joni
10 months ago
Wait, is it really just a rental management thing?
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Nadine
10 months ago
Totally agree, it's both!
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Arlene
10 months ago
CRM is definitely a strategy and technology.
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Carmelina
11 months ago
I thought CRM stood for Customer Relationship Management, not rental management. So, D seems wrong.
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Chauncey
11 months ago
I feel like CRM could be just a technology, but I also recall it being referred to as a strategy in some of our readings.
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Earlean
11 months ago
I remember a practice question that asked about CRM being both a strategy and a technology. I might go with C.
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Jesusa
11 months ago
I think CRM is more of a strategy, but it also involves technology, right? I'm not completely sure.
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Janna
11 months ago
Okay, let me think this through. CRM is about managing customer relationships, so it's not just a technology - it's a holistic approach. I'll select option C.
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Corrie
11 months ago
Ah, I remember discussing CRM in class. I believe it's considered a strategy and technology, so I'll go with option C.
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King
11 months ago
Hmm, I'm a bit unsure about this one. CRM could be considered both a strategy and a technology, but I'm not 100% sure which option is the most accurate. I'll have to think it through.
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Merlyn
11 months ago
This looks like a straightforward multiple-choice question. I'll read through the options carefully and try to recall what I've learned about CRM to select the best answer.
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Cecil
1 year ago
Option D - Customer rental management? I didn't know we were running a customer rental business here. Sign me up for that!
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Annamaria
1 year ago
CRM is the way to go. It's like having a personal assistant for every customer. You can't go wrong with that!
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Ahmed
1 year ago
C) A strategy and technology
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Britt
1 year ago
B) A strategy
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Ria
1 year ago
A) A technology
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Trina
1 year ago
Option D? Really? Customer rental management? That's got to be a joke. CRM is all about customer relationship management, not renting out customers!
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Belen
1 year ago
Yeah, I agree. CRM is definitely about managing relationships, not renting out customers.
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Alishia
1 year ago
Option D? Really? Customer rental management? That's got to be a joke.
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Merlyn
1 year ago
I believe CRM is just a technology.
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Lindy
1 year ago
I think option C is the correct answer. CRM is both a strategy and a technology that businesses use to improve their customer service.
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Curtis
1 year ago
It's important for companies to understand that CRM is more than just a technology tool.
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Michael
1 year ago
Using CRM as a strategy and technology can really help businesses succeed.
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Tish
1 year ago
I think option C is the best choice too. It covers both aspects of CRM.
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Gaynell
1 year ago
I agree, CRM is definitely both a strategy and a technology.
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Fannie
1 year ago
CRM is definitely a strategy and technology. It's all about managing customer relationships effectively through technology.
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Serina
1 year ago
I agree, CRM is both a strategy and technology.
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Merlyn
1 year ago
I think CRM is a strategy.
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