An organization has more than one ZIA instance, each on different clouds. The organization is using the same login domain for both and upon login users are given this menu in ZCC asking which cloud they would like to join. What steps could an Administrator take to avoid having this menu appear?
To avoid prompting users with a cloud selection menu in the Zscaler Client Connector (ZCC), administrators should customize the MSI installation package with the CLOUDNAME parameter. This setting ensures the ZCC automatically connects to the correct ZIA cloud instance without user intervention. The CLOUDNAME corresponds to the designated cloud name for the organization's ZIA tenant, effectively bypassing the prompt. This is outlined under Zscaler's deployment and configuration instructions for ZCC.
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