WGU (IAC1) Principles of Management at Western Governors University Exam - Topic 4 Question 5 Discussion

Actual exam question for WGU's WGU (IAC1) Principles of Management at Western Governors University exam

Question #: 5
Topic #: 4

[All WGU (IAC1) Principles of Management at Western Governors University Questions]

The manager of a corporation provided training and other resources needed by employees to carry out change and perform their jobs under new rules being implemented. Which approach to change was the manager using in this situation? Choose 1 answer

ANegotiation and reward

BEducation and communication

CParticipation and involvement

DFacilitation and support

Show Suggested Answer

Suggested Answer: D

The approach to change that the manager was using is facilitation and support. This method involves providing the necessary training and resources to employees to help them adapt to new changes. It includes efforts to reduce resistance by making the transition as smooth as possible and ensuring that employees feel supported during the change process.

by Nicholle at Nov 21, 2025, 12:58 AM

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Tom

2 months ago

Overall, B seems the strongest choice. Communication is vital!

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Yuette

2 months ago

I feel like A) Negotiation and reward could apply too, if they incentivized change.

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Aliza

2 months ago

True, but education is key for understanding new rules.

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Leanora

2 months ago

I agree, they provided training.

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Tawanna

2 months ago

I think it's B) Education and communication.

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Ashton

2 months ago

I agree with D, it’s all about support in change!

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Phyliss

3 months ago

Wait, are we sure it’s not A? That seems like a fit too.

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Nieves

3 months ago

Definitely D, they provided resources!

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Alonzo

3 months ago

I think it's more about facilitation and support.

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Glory

4 months ago

Sounds like education and communication to me.

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Gerri

4 months ago

This is a no-brainer. The manager is clearly using D) Facilitation and support to ensure a smooth transition for the employees.

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Salome

4 months ago

D) Facilitation and support sounds like the most reasonable approach. The manager is doing the right thing by supporting the employees through the change process.

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Delmy

4 months ago

Haha, I bet the manager is just trying to bribe the employees with rewards. A) Negotiation and reward is the way to go!

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Barrett

4 months ago

B) Education and communication is the way to go. Keeping the employees informed and trained is crucial for a successful change implementation.

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Ora

4 months ago

I'm torn between "Education and communication" and "Facilitation and support." Both seem relevant to the training aspect.

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Rima

5 months ago

I remember a similar question where we discussed the importance of support in change management. Could it be "Facilitation and support"?

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Vallie

5 months ago

This sounds a lot like "Education and communication" to me, especially since they are training employees on new rules.

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Bo

5 months ago

I feel pretty confident about this one. Based on the information provided, the manager seems to be supporting the employees and giving them the resources they need to adapt to the changes. So I'm going to go with D) Facilitation and support.

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Oren

5 months ago

I think the manager is using "Facilitation and support" since they provided training and resources, but I'm not entirely sure.

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Roosevelt

5 months ago

Okay, I've got a strategy for this. I'll start by eliminating the options that don't fit the scenario. Negotiation and reward doesn't seem relevant here. Then I'll compare the remaining choices to the details given and select the best match.

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Elise

5 months ago

D) Facilitation and support is the correct answer. The manager is providing the necessary resources and support for the employees to adapt to the change.

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Louann

6 months ago

But what about D) Facilitation and support? They helped employees adapt.

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Daron

6 months ago

Hmm, I'm a bit unsure about this one. The question mentions training and resources, so I'm thinking it might be either B) Education and communication or D) Facilitation and support. I'll need to think it through carefully.

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Kris

6 months ago

This seems like a straightforward question about change management approaches. I think the key is to identify the specific approach the manager used based on the details provided.

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