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WGU (IAC1) Principles of Management at Western Governors University Exam - Topic 4 Question 5 Discussion

Actual exam question for WGU's WGU (IAC1) Principles of Management at Western Governors University exam
Question #: 5
Topic #: 4
[All WGU (IAC1) Principles of Management at Western Governors University Questions]

The manager of a corporation provided training and other resources needed by employees to carry out change and perform their jobs under new rules being implemented. Which approach to change was the manager using in this situation? Choose 1 answer

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Suggested Answer: D

The approach to change that the manager was using is facilitation and support. This method involves providing the necessary training and resources to employees to help them adapt to new changes. It includes efforts to reduce resistance by making the transition as smooth as possible and ensuring that employees feel supported during the change process.


by Nicholle at Nov 21, 2025, 12:58 AM

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Phyliss
14 hours ago
Wait, are we sure it’s not A? That seems like a fit too.
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Nieves
6 days ago
Definitely D, they provided resources!
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Alonzo
11 days ago
I think it's more about facilitation and support.
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Glory
16 days ago
Sounds like education and communication to me.
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Gerri
21 days ago
This is a no-brainer. The manager is clearly using D) Facilitation and support to ensure a smooth transition for the employees.
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Salome
26 days ago
D) Facilitation and support sounds like the most reasonable approach. The manager is doing the right thing by supporting the employees through the change process.
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Delmy
1 month ago
Haha, I bet the manager is just trying to bribe the employees with rewards. A) Negotiation and reward is the way to go!
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Barrett
1 month ago
B) Education and communication is the way to go. Keeping the employees informed and trained is crucial for a successful change implementation.
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Ora
1 month ago
I'm torn between "Education and communication" and "Facilitation and support." Both seem relevant to the training aspect.
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Rima
2 months ago
I remember a similar question where we discussed the importance of support in change management. Could it be "Facilitation and support"?
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Vallie
2 months ago
This sounds a lot like "Education and communication" to me, especially since they are training employees on new rules.
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Bo
2 months ago
I feel pretty confident about this one. Based on the information provided, the manager seems to be supporting the employees and giving them the resources they need to adapt to the changes. So I'm going to go with D) Facilitation and support.
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Oren
2 months ago
I think the manager is using "Facilitation and support" since they provided training and resources, but I'm not entirely sure.
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Roosevelt
2 months ago
Okay, I've got a strategy for this. I'll start by eliminating the options that don't fit the scenario. Negotiation and reward doesn't seem relevant here. Then I'll compare the remaining choices to the details given and select the best match.
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Elise
2 months ago
D) Facilitation and support is the correct answer. The manager is providing the necessary resources and support for the employees to adapt to the change.
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Louann
3 months ago
But what about D) Facilitation and support? They helped employees adapt.
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Daron
3 months ago
Hmm, I'm a bit unsure about this one. The question mentions training and resources, so I'm thinking it might be either B) Education and communication or D) Facilitation and support. I'll need to think it through carefully.
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Kris
3 months ago
This seems like a straightforward question about change management approaches. I think the key is to identify the specific approach the manager used based on the details provided.
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Vicki
3 months ago
True, but support is also crucial in change.
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