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An organization is reviewing a contract from a cloud service provider and wants to ensure that all aspects of the contract are adhered to by the cloud service provider. Which control will allow the organization to verify that the cloud provider is meeting its obligations?
Continuous monitoring is the control that allows organizations to actively verify that a cloud provider is fulfilling contractual and compliance obligations. This involves automated collection and analysis of operational, security, and performance data. It enables organizations to ensure that service-level agreements (SLAs) are being honored and that compliance requirements are being met in real time.
While regulatory oversight is provided by external authorities and incident management is reactive in nature, continuous monitoring is a proactive approach. It allows customers to maintain visibility into provider operations. Confidential computing focuses on data protection but does not verify contract adherence.
By employing continuous monitoring, organizations establish transparency and accountability. It also supports audit processes by providing evidence that controls remain effective over time. This reduces risk associated with outsourcing critical functions to a cloud provider and ensures resilience against potential provider-side failures.