Discuss WGU WGU Introduction To IT (E004) Exam Topic 4 Question 15

When would a business intelligence (BI) system be useful in making a decision?

AWhen deciding whether to promote an employee by looking at their annual sales performance

BWhen figuring out when to reorder store inventory for a particular stock keeping unit (SKU)

CWhen deciding if a restaurant should use more organic food in its menu, based on customer reviews and an analysis of current costs

DWhen determining the average salary of the company's executives

Suggested Answer: C

A BI system shines in this scenario because it leverages the power of data from various sources and turns that into actionable insights:

* Customer Sentiment Analysis: BI systems can incorporate natural language processing to analyze customer reviews, gauging sentiment and preferences towards organic food. Trends and patterns can be identified.

* Cost Analysis: BI can pull in data on ingredient costs (organic vs. conventional), preparing a comprehensive analysis of how switching to more organic food would impact operational expenses.

* Decision Support: By combining customer sentiment, cost analysis, and potentially market trends (through external data integration), a BI system can provide a holistic view of the trade-offs and the potential impact of increasing organic food usage.

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12 comments · newest first

Nell 1 month ago

D seems less relevant. Average salary doesn't help with immediate decisions.

Arthur 1 month ago

I agree, but C is also strong. Customer feedback is key for restaurants.

Denae 1 month ago

I think option B is the best choice. Inventory management is crucial.

Olene 2 months ago

Totally agree with A and B, those are solid uses!

Glory 2 months ago

D seems less relevant for BI, just a number crunch.

Farrah 2 months ago

C makes sense, but can customer reviews really sway costs?

Marg 2 months ago

B is spot on, inventory timing is crucial.

Tennie 2 months ago

Definitely useful for A, sales performance is key!

Jani 2 months ago

Option D seems less likely since average salary data doesn't really require BI analysis, right? I think it’s more about operational decisions.

Eleonora 3 months ago

I feel like option C makes sense because using customer reviews and cost analysis sounds like a classic BI application, but I'm not 100% confident.

Simona 3 months ago

I'm not entirely sure, but I remember something about inventory management being a key area for BI, so option B could be relevant too.

Salena 3 months ago

I think BI systems are really useful for analyzing sales performance, so option A might be a good choice.

WGU Introduction to IT (E004) Exam - Topic 4 Question 15 Discussion