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WGU (QCO1) Ethics In Technology Exam - Topic 1 Question 15 Discussion

The retail store manager of a telecommunications service provider has been manually entering the data record of device returns into the company's device database every time a subscriber swaps their old phone for a new one. A recent internal audit revealed that several device records are missing from the device database.Which aspect of data management should the store employ to avoid this situation?
D) Accuracy
A) Encryption
B) Collection
C) Availability

WGU (QCO1) Ethics In Technology Exam - Topic 1 Question 15 Discussion

Actual exam question for WGU's WGU (QCO1) Ethics In Technology exam
Question #: 15
Topic #: 1
[All WGU (QCO1) Ethics In Technology Questions]

The retail store manager of a telecommunications service provider has been manually entering the data record of device returns into the company's device database every time a subscriber swaps their old phone for a new one. A recent internal audit revealed that several device records are missing from the device database.

Which aspect of data management should the store employ to avoid this situation?

Show Suggested Answer Hide Answer
Suggested Answer: D

The missing records in the device database indicate that the store needs to improve the accuracy of its data management processes.

Why Accuracy?

Data accuracy ensures that all records are correctly entered, complete, and reliable.

Manual data entry is prone to errors, including missing or incorrect records.

Implementing automated data entry or validation checks can reduce human error and ensure the integrity of the database.

Why Not the Other Options?

A . Encryption -- Protects data from unauthorized access but does not ensure correct data entry.

B . Collection -- Refers to gathering data, but the issue here is with missing or incorrect entries.

C . Availability -- Ensures data can be accessed but does not guarantee its accuracy.

Thus, the correct answer is D. Accuracy, as it directly addresses the issue of missing records.

Reference in Ethics in Technology:

Redman, T. C. (1998). The Impact of Poor Data Quality on the Typical Enterprise.

Tavani, H. T. (2016). Ethics and Technology: Controversies, Questions, and Strategies for Ethical Computing.

Data Management Body of Knowledge (DMBOK) (2020).


Contribute your Thoughts:

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Letha
1 day ago
Totally agree, accuracy is crucial for data management!
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Avery
6 days ago
Really? How can they not have a better system for this?
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Tamera
11 days ago
Missing records? That's a huge problem!
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Albina
17 days ago
I think collection is the key here.
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Rhea
22 days ago
They definitely need to focus on accuracy!
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Giovanna
27 days ago
I feel like accuracy is the key here. If the data isn't entered correctly, it won't reflect the actual returns.
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Francene
1 month ago
Could it be about availability? I mean, if the data isn't accessible or updated, that could lead to missing records too.
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Tyra
1 month ago
I'm not entirely sure, but I remember a practice question about data collection being crucial for keeping records complete.
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Belen
1 month ago
I think this might be about data accuracy since missing records suggest errors in data entry.
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