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WGU Cloud Deployment and Operations Exam - Topic 1 Question 12 Discussion

(Which type of support plan provides a technical account manager and full use of Trusted Advisor?)
A) Enterprise
B) Developer
C) Standard
D) Business

WGU Cloud Deployment and Operations Exam - Topic 1 Question 12 Discussion

Actual exam question for WGU's Cloud Deployment and Operations exam
Question #: 12
Topic #: 1
[All Cloud Deployment and Operations Questions]

(Which type of support plan provides a technical account manager and full use of Trusted Advisor?)

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Suggested Answer: A

The Enterprise support plan provides a technical account manager (TAM) and full use of Trusted Advisor, offering proactive guidance and comprehensive access to all checks. This plan is designed for large-scale, mission-critical workloads. The WGU Cloud Deployment and Operations Study Guide (Section 6.4, AWS Support Plans) states, 'The Enterprise support plan includes a dedicated Technical Account Manager and full Trusted Advisor access, providing 24/7 support and proactive optimization recommendations.' Developer, Standard, and Business plans offer limited or no TAM support and partial Trusted Advisor access.


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Selene
10 hours ago
I think the answer might be A) Enterprise, but I’m not completely sure. I remember something about the technical account manager being part of a higher tier.
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Junita
6 days ago
I feel like the Standard plan is too basic for that level of support, so it must be either Enterprise or Business.
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Margo
11 days ago
I’m a bit confused; I thought the Developer plan had some support, but it definitely doesn’t include a technical account manager.
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Lasandra
16 days ago
I remember practicing a question about support plans, and I think the Business plan might have similar features.
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Roslyn
2 months ago
I think the Enterprise plan includes a technical account manager, but I'm not entirely sure about Trusted Advisor.
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