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WGU Cloud Deployment and Operations Exam - Topic 1 Question 12 Discussion

Actual exam question for WGU's Cloud Deployment and Operations exam
Question #: 12
Topic #: 1
[All Cloud Deployment and Operations Questions]

(Which type of support plan provides a technical account manager and full use of Trusted Advisor?)

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Suggested Answer: A

The Enterprise support plan provides a technical account manager (TAM) and full use of Trusted Advisor, offering proactive guidance and comprehensive access to all checks. This plan is designed for large-scale, mission-critical workloads. The WGU Cloud Deployment and Operations Study Guide (Section 6.4, AWS Support Plans) states, 'The Enterprise support plan includes a dedicated Technical Account Manager and full Trusted Advisor access, providing 24/7 support and proactive optimization recommendations.' Developer, Standard, and Business plans offer limited or no TAM support and partial Trusted Advisor access.


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Roslyn
16 days ago
I think the Enterprise plan includes a technical account manager, but I'm not entirely sure about Trusted Advisor.
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