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An administrator is tasked with collecting a support bundle from a Tanzu Kubernetes cluster for a support case. How can the administrator collect this support bundle for the Tanzu Kubernetes cluster?
Suggested Answer: A
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https://kb.vmware.com/s/article/80949
Tanzu Kubernetes Grid (TKG) provides a command line tool called tkg-support-bundler which can be used to collect the necessary information and logs for troubleshooting and support cases. The command can be run on the TKG CLI and it will gather all the necessary information and logs from the TKG control plane and worker nodes, and package them into a single compressed bundle file. This bundle file can then be provided to VMware support for further analysis.
24 comments · newest first
GE
German
3 days ago
I think option A is the best choice. It’s specific to Tanzu.
DA
Danica
8 days ago
C) is just for logs, not the whole support bundle.
KI
Kimbery
13 days ago
Wait, can you really use A) for that? Seems too simple.
GR
Grover
18 days ago
Definitely A), it’s the standard method!
RO
Rosina
23 days ago
I think B) is more relevant for pod logs, not bundles.
TI
Tiara
28 days ago
A) is the correct way to collect the support bundle.
SH
Shaun
1 month ago
I thought we had to use a different method for support cases?
IS
Isaac
1 month ago
B) and D) are not even close to what you need.
MI
Mireya
1 month ago
Wait, can you really use that command? Sounds too easy!
EL
Eladia
2 months ago
Totally agree, -tkc-support-bundler is the way to go!
ED
Edwin
2 months ago
A) is the right choice for collecting support bundles.
FR
Frederic
2 months ago
Compression tools won't help with the support bundle collection.
LA
Laura
2 months ago
I thought kubectl logs would be enough, but I guess not!
SH
Sheridan
2 months ago
Wait, can you really use vm-support for that? Seems off.
SE
Selma
2 months ago
Totally agree, -tkc-support-bundler is the way to go!
KR
Krystina
3 months ago
A) is the right choice for collecting support bundles.
CO
Corazon
3 months ago
The vm-support command sounds familiar, but I can't recall if it's specifically for Tanzu or something else.
VA
Valentin
3 months ago
I feel like running a compression tool on the log files could be part of the process, but it doesn't seem like the complete answer.
RO
Rodney
3 months ago
I remember practicing a question about collecting logs, but I don't think kubectl logs my-pod is the right choice for a support bundle.
OR
Oretha
3 months ago
I think the support bundle might be collected using the -tkc-support-bundler command, but I'm not entirely sure.
KA
Katie
4 months ago
I recall that the kubectl logs command is for viewing logs, not collecting a support bundle, so that option seems wrong to me.
GL
Glenn
4 months ago
I'm not entirely sure, but I think the logs in /var/log/vmware/wcp/ might be useful, though running a compression tool doesn't sound right for a support bundle.
KA
Kattie
4 months ago
I feel like I practiced a question similar to this, and I remember the vm-support command being relevant for collecting logs.
GE
Geraldo
5 months ago
I think the support bundle collection might involve a specific command, but I can't remember if it's the -tkc-support-bundler or something else.