MENU
What are two Incident management services included in the VMware Cloud on AWS service management process? (Choose two.)
Suggested Answer: B, C
Get Premium 2V0-33.22 Questions
as Interactive Web-Based Practice Test or PDF
Real Exam Format
Detailed Explanations
Instant Access
Get Your Practice Test
Incident and Problem Management: VMware will provide incident and problem management services (e.g., detection, severity classification, recording, escalation, and return to service) pertaining to availability of the Service Offering. VMware is responsible for incident and problem management (e.g., detection, severity classification, recording, escalation, and return to service) pertaining to all virtual machines that you have deployed in your SDDC.
https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/vmw-cloud-aws-service-description.pdf
24 comments · newest first
ME
Melita
3 days ago
I think B and E are the right answers. They focus on actual incidents.
LE
Lemuel
8 days ago
I’m not sure about E, seems too specific.
SA
Sang
13 days ago
Wait, are SDDC upgrades not included? That’s odd!
DA
Dan
18 days ago
C is also a key part of incident management.
AD
Adelaide
23 days ago
Definitely agree with B!
BE
Ben
28 days ago
I think B and E are the right answers.
SK
Skye
1 month ago
I didn’t know about B, that’s interesting!
JO
Jordan
1 month ago
C is definitely part of it too, though!
SH
Shaniqua
1 month ago
Wait, are you sure about E? I thought it was more about infrastructure.
LA
Lachelle
2 months ago
Totally agree, B and E make sense!
DA
Daniel
2 months ago
I think B and E are the right answers.
TA
Tamekia
2 months ago
Not sure if E is really an incident management service...
JE
Jenelle
2 months ago
Wait, I didn't know they had return to service!
KR
Kris
2 months ago
A is useful for keeping track of upgrades!
RI
Rikki
2 months ago
I thought C was part of it too?
ED
Edda
3 months ago
Definitely B and E!
FE
Felix
3 months ago
I’m leaning towards "Email notifications for pending upgrades" and "Return to service," but I’m not entirely confident about the first one.
EM
Emmanuel
3 months ago
I practiced a similar question last week, and I think "SDDC upgrades" might be part of the service management process too, but I can't recall if it counts as incident management.
CL
Clorinda
3 months ago
I remember studying incident management services, and I feel like "Severity classification" was mentioned a lot. It seems important for prioritizing issues.
NO
Novella
3 months ago
I think "Return to service" is definitely one of the options, but I'm not sure about the second one. Maybe "Workload incident management"?
OM
Omega
4 months ago
I practiced a similar question before, and I think "Email notifications for pending upgrades" might be relevant, but it feels more like a notification than an incident management service.
MA
Marjory
4 months ago
I’m a bit confused. I thought "SDDC upgrades" was part of the service management process, but now I’m not so sure.
CA
Cary
4 months ago
I remember studying incident management services, and I feel like "Severity classification" was mentioned a lot in practice questions.
LA
Lasandra
5 months ago
I think "Return to service" is definitely one of the options, but I'm not sure about the second one. Maybe "Workload incident management"?