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VMware 2V0-33.22 Exam - Topic 3 Question 68 Discussion

What are two Incident management services included in the VMware Cloud on AWS service management process? (Choose two.)
B) Return to service and C) Severity classification
A) Email notifications for pending upgrades
D) SDDC upgrades
E) Workload incident management

VMware 2V0-33.22 Exam - Topic 3 Question 68 Discussion

Actual exam question for VMware's 2V0-33.22 exam
Question #: 68
Topic #: 3
[All 2V0-33.22 Questions]

What are two Incident management services included in the VMware Cloud on AWS service management process? (Choose two.)

Show Suggested Answer Hide Answer
Suggested Answer: B, C

Incident and Problem Management: VMware will provide incident and problem management services (e.g., detection, severity classification, recording, escalation, and return to service) pertaining to availability of the Service Offering. VMware is responsible for incident and problem management (e.g., detection, severity classification, recording, escalation, and return to service) pertaining to all virtual machines that you have deployed in your SDDC.

https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/vmw-cloud-aws-service-description.pdf


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I think "Return to service" is definitely one of the options, but I'm not sure about the second one. Maybe "Workload incident management"?
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Omega
5 days ago
I practiced a similar question before, and I think "Email notifications for pending upgrades" might be relevant, but it feels more like a notification than an incident management service.
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Marjory
10 days ago
I’m a bit confused. I thought "SDDC upgrades" was part of the service management process, but now I’m not so sure.
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Cary
15 days ago
I remember studying incident management services, and I feel like "Severity classification" was mentioned a lot in practice questions.
upvoted 0 times
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Lasandra
2 months ago
I think "Return to service" is definitely one of the options, but I'm not sure about the second one. Maybe "Workload incident management"?
upvoted 0 times
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