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VMware 2V0-33.22 Exam - Topic 3 Question 68 Discussion

What are two Incident management services included in the VMware Cloud on AWS service management process? (Choose two.)
B) Return to service and C) Severity classification
A) Email notifications for pending upgrades
D) SDDC upgrades
E) Workload incident management

VMware 2V0-33.22 Exam - Topic 3 Question 68 Discussion

Actual exam question for VMware's 2V0-33.22 exam
Question #: 68
Topic #: 3
[All 2V0-33.22 Questions]

What are two Incident management services included in the VMware Cloud on AWS service management process? (Choose two.)

Show Suggested Answer Hide Answer
Suggested Answer: B, C

Incident and Problem Management: VMware will provide incident and problem management services (e.g., detection, severity classification, recording, escalation, and return to service) pertaining to availability of the Service Offering. VMware is responsible for incident and problem management (e.g., detection, severity classification, recording, escalation, and return to service) pertaining to all virtual machines that you have deployed in your SDDC.

https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/vmw-cloud-aws-service-description.pdf


by Eve at May 15, 2026, 06:54 AM

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Lachelle
4 days ago
Totally agree, B and E make sense!
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Daniel
9 days ago
I think B and E are the right answers.
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Tamekia
14 days ago
Not sure if E is really an incident management service...
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Jenelle
19 days ago
Wait, I didn't know they had return to service!
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Kris
25 days ago
A is useful for keeping track of upgrades!
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Rikki
30 days ago
I thought C was part of it too?
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Edda
1 month ago
Definitely B and E!
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Felix
1 month ago
I’m leaning towards "Email notifications for pending upgrades" and "Return to service," but I’m not entirely confident about the first one.
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Emmanuel
2 months ago
I practiced a similar question last week, and I think "SDDC upgrades" might be part of the service management process too, but I can't recall if it counts as incident management.
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Clorinda
2 months ago
I remember studying incident management services, and I feel like "Severity classification" was mentioned a lot. It seems important for prioritizing issues.
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Novella
2 months ago
I think "Return to service" is definitely one of the options, but I'm not sure about the second one. Maybe "Workload incident management"?
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Omega
2 months ago
I practiced a similar question before, and I think "Email notifications for pending upgrades" might be relevant, but it feels more like a notification than an incident management service.
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Marjory
2 months ago
I’m a bit confused. I thought "SDDC upgrades" was part of the service management process, but now I’m not so sure.
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Cary
2 months ago
I remember studying incident management services, and I feel like "Severity classification" was mentioned a lot in practice questions.
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Lasandra
4 months ago
I think "Return to service" is definitely one of the options, but I'm not sure about the second one. Maybe "Workload incident management"?
upvoted 0 times
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