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When onboarding a CPE using ZTP, the device shows up in the unknown device list in the Versa Director Inventory.
In this scenario, what caused this problem?
Suggested Answer: A
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12 comments · newest first
BU
Buck
2 months ago
C seems right. Device workflow needs the correct serial number.
OL
Olen
2 months ago
I feel like it's A. Wrong serial number in the template.
ME
Meaghan
2 months ago
I think it's B. Non-Versa appliance can't be recognized.
PE
Peggie
3 months ago
I disagree, I don’t think it’s about the serial number at all.
KA
Kathryn
3 months ago
Definitely option C, the workflow config is key here.
KE
Kenny
3 months ago
Wait, can a virtual machine even show up as a CPE? That’s surprising!
BR
Brandee
3 months ago
I think it could be B, using a non-Versa appliance makes sense.
ET
Ettie
3 months ago
It’s probably option A, wrong serial number in the template.
LA
Lai
3 months ago
I wonder if option D is relevant here. I feel like we discussed how virtual machines can sometimes complicate onboarding processes.
CA
Candra
4 months ago
Could it be option C? I recall that the device workflow also needs the right serial number, and if that's off, it might show up as unknown.
JA
Jamey
4 months ago
I'm not entirely sure, but I remember a similar question where a non-Versa appliance caused issues, so maybe it's option B?
HE
Helaine
4 months ago
I think it might be option A since the template workflow needs the correct serial number to recognize the device.