Smart Capture seems like it could be a good fit. It's all about capturing customer data, which is what we need for this survey. I'll make sure to read the details on that feature carefully.
This looks like a straightforward ContextHub question. I think the answer is probably a ContextHub UI module, as that would allow the digital marketers to easily interact with the CRM data.
Okay, let me think this through. The key is understanding how these two patterns work together. I believe the non-agnostic logic is centralized and separated from the agnostic logic, so I'm going to go with A.
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