I'm pretty confident that the answer is Incident Management. That practice is all about responding to and resolving issues that are impacting the business, so it makes sense that it would be responsible for updating info on symptoms and impact.
Okay, let's see here. I think the key is to focus on the "finding information about the target system" part of the question. That sounds like it's describing the process of foot printing, so I'm going to go with option D.
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