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Splunk SPLK-3002 Exam Questions

Exam Name: Splunk IT Service Intelligence Certified Admin
Exam Code: SPLK-3002
Related Certification(s): Splunk IT Service Intelligence Certified Admin Certification
Certification Provider: Splunk
Actual Exam Duration: 60 Minutes
Number of SPLK-3002 practice questions in our database: 96 (updated: Mar. 12, 2026)
Expected SPLK-3002 Exam Topics, as suggested by Splunk :
  • Topic 1: Identify What ITSI Does/ Describe Reasons for Using ITSI/ Examine the ITSI User Interface
  • Topic 2: Glass Tables, Describe Glass Tables/ Use Glass Tables/ Design Glass Tables/ Configure Glass Tables
  • Topic 3: Managing Notable Events/ Define Key Notable Events Terms and their Relationships/ Describe Examples of Multi-KPI Alerts
  • Topic 4: Describe the Notable Events Workflow/ Work with Notable Events/ Investigating Issues with Deep Dives/ Describe Deep Dive Concepts and Their Relationships/ Describe Deep Dive Concepts and Their Relationships/ Use Default Deep Dives
  • Topic 5: Create and Customize New Custom Deep Dives/ Add and Configure Swim Lanes/ Describe Effective Workflows for Troubleshooting
  • Topic 6: Installing and Configuring ITSI/ List ITSI Hardware Recommendations/ Describe ITSI Deployment Options/ Identify ITSI Components
  • Topic 7: Describe the Installation Procedure/ Identify Data Input Options for ITSI/ Add Custom Data to an ITSI Deployment
  • Topic 8: Given Customer Requirements, Plan an ITSI Implementation/ Identify Site Entities/ Data Audit and Base Searches
  • Topic 9: Use a Data Audit to Identify Service Key Performance Indicators/ Use a Service Design to Implement Services in ITSI/ Thresholds and Time Policies
  • Topic 10: Create KPIs with Static and Adaptive Thresholds/ Use Time Policies to Define Flexible Thresholds/ Entities and Modules, Importing Entities
  • Topic 11: Using Entities in KPI Searches/ Templates and Dependencies/ Use Templates to Manage Services/ Define Dependencies Between Services
  • Topic 12: Anomaly Detection/ Enable Anomaly Detection/ Work with Generated Anomaly Events/ Correlation and Multi KPI Searches/ Define New Correlation Searches
  • Topic 13: Define Multi KPI Alerts/ Manage Notable Event Storage/ Aggregation Policies/ Create New Aggregation Policies
  • Topic 14: Configure User Access Control/ Create Service Level Teams/ Troubleshooting ITSI/ Backup and Restore/ Maintenance Mode, Creating Modules, Troubleshooting
Disscuss Splunk SPLK-3002 Topics, Questions or Ask Anything Related
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Michael

6 days ago
The tricky part was configuring ITSI glass tables and understanding the time range implications. pass4success practice questions mirrored that, making it click.
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Romana

13 days ago
I passed the Splunk ITSI Certified Admin exam, thanks to Pass4Success practice questions. There was a tough question on Templates and Dependencies. It asked how to use templates to manage dependencies between services. I wasn't completely confident in my response, but I passed nonetheless.
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Annmarie

21 days ago
I felt overwhelmed by the breadth of ITSI topics; p4s broke it into manageable chunks and boosted my confidence, you’ve got this—steady effort wins.
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Lezlie

28 days ago
Passed Splunk ITSI Admin exam with flying colors. Pass4Success's resources were invaluable!
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Carrol

1 month ago
Passing the Splunk ITSM exam was a huge relief, and I owe it all to the P4S practice exams. My advice? Don't underestimate the importance of time management.
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Lennie

1 month ago
Alerting and condition thresholds on the Health Score felt like guessing at first. Repeated practice from Pass4Success clarified the intent behind each threshold scenario.
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Holley

2 months ago
Grateful for Pass4Success! Their questions were crucial for my Splunk ITSI Admin cert success.
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Tuyet

2 months ago
If you're preparing for the Splunk ITSM Certified Admin exam, the Pass4Success practice tests are a must-have. They really helped me stay focused and on track during my studies.
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Stefan

2 months ago
Revising effectively is crucial for the Splunk ITSM exam. I found the p4s practice exams to be the perfect tool for identifying and addressing any knowledge gaps.
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Daren

2 months ago
Splunk ITSI Admin exam conquered! Pass4Success made prep so much easier and quicker.
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Teresita

3 months ago
Confidence is key when taking the Splunk ITSM exam. The P4S practice tests really helped me identify my strengths and weaknesses so I could focus my studies.
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Huey

3 months ago
My hands shook a little at the start, fearing I wouldn’t translate theory into action; with Pass4Success I gained rhythm and clarity, keep studying steadily and you’ll nail it.
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Amie

3 months ago
The topology of services and SI tiers is a maze; mapping a service to its components is a pain. pass4success helped me practice those mapping questions until the patterns clicked.
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Derick

3 months ago
Nervous moments before logging in, doubting I’d connect all the ITSI dots; p4s gave me realistic scenarios and steady confidence, so go for it—your dedication will pay off.
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Danilo

4 months ago
Debugging sharp KPI references in the glass trees was brutal. The tricky question style on KPI rollups really got me, but p4s practice exams prepared me with similar question drills.
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Charlene

4 months ago
Aced the Splunk ITSI Admin certification! Pass4Success's materials were a huge time-saver.
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Joanna

4 months ago
Happy to share that I passed the Splunk ITSI Certified Admin exam. The Pass4Success practice questions were invaluable. One challenging question was about Managing Notable Events. It asked how to set up and manage notable events in ITSI. I had some doubts about my answer, but I still succeeded.
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Rozella

4 months ago
The hardest part for me was understanding the Event Correlation and Anomaly detection in ITSI — a lot of tricky, chained conditions. P4S practice exams helped me drill the exact scenarios and decode the logic quickly.
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Paris

5 months ago
Just cleared the Splunk ITSI Certified Admin exam! The practice questions from Pass4Success were a big help. There was a tricky question about Entities and Modules. It asked how to configure entities and use modules effectively. I wasn't entirely sure of the correct configuration, but I managed to pass.
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Marion

5 months ago
Just passed the Splunk IT Service Intelligence Certified Admin exam! Thanks to Pass4Success for the spot-on practice questions.
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Fatima

5 months ago
I was jittery before the exam, unsure if I could recall the Splunk ITSI concepts under pressure; P4S provided structured practice and confident pacing, and now I’m sure you can do this too—believe in your prep and crush the next challenge.
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Dona

5 months ago
Passing the Splunk ITSM Certified Admin exam was a breeze with the p4s practice exams. My top tip? Manage your time wisely and don't get bogged down in any one section.
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Josefa

6 months ago
I recently passed the Splunk ITSI Certified Admin exam, and the Pass4Success practice questions were a great resource. One question that caught me off guard was about Troubleshooting ITSI. It asked how to diagnose and resolve common ITSI issues. I was a bit uncertain, but I still passed the exam.
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Lai

6 months ago
Excited to announce that I passed the Splunk ITSI Certified Admin exam. The practice questions from Pass4Success were crucial. One question that puzzled me was about Data Audit and Base Searches. It asked how to set up base searches for data auditing. I wasn't entirely sure of the best approach, but I managed to pass.
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Malcolm

6 months ago
Just passed the Splunk ITSI Admin exam! Huge thanks to Pass4Success for their relevant study materials.
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Junita

6 months ago
I passed the Splunk ITSI Certified Admin exam, thanks to Pass4Success practice questions. There was a tough question on Introducing ITSI. It asked how to explain the core components of ITSI to a new user. I wasn't completely confident in my response, but I passed nonetheless.
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Stanford

8 months ago
Splunk ITSI Admin cert achieved! Pass4Success's practice questions were lifesavers for quick study.
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Romana

9 months ago
Aced the Splunk ITSI Admin exam! Pass4Success's resources made all the difference in my prep.
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Howard

11 months ago
Successfully certified as a Splunk ITSI Admin! Pass4Success's practice tests were game-changers.
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Loreta

12 months ago
Passed my Splunk ITSI Admin certification! Pass4Success's materials were spot-on for quick prep.
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Dalene

1 year ago
Just became a Splunk ITSI Certified Admin! Pass4Success made my study time super efficient.
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Veronika

1 year ago
Splunk ITSI Admin exam conquered! Pass4Success's questions were incredibly similar to the real thing.
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Lemuel

1 year ago
Happy to share that I passed the Splunk ITSI Certified Admin exam. The Pass4Success practice questions were invaluable. One challenging question was about Investigating Issues with Deep Dives. It asked how to use deep dives to troubleshoot service issues. I had some doubts about my answer, but I still succeeded.
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Crista

1 year ago
Thanks to Pass4Success, I cleared the Splunk ITSI Admin cert in record time!
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Roxanne

1 year ago
Just cleared the Splunk ITSI Certified Admin exam! The practice questions from Pass4Success were a big help. There was a tricky question about Aggregation Policies. It asked how to set up aggregation policies to combine multiple events. I wasn't entirely sure of the correct configuration, but I managed to pass.
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King

1 year ago
Passed the Splunk ITSI Admin exam with flying colors! Pass4Success's resources were invaluable.
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Moon

1 year ago
I recently passed the Splunk ITSI Certified Admin exam, and the Pass4Success practice questions were a great resource. One question that caught me off guard was about setting Thresholds and Time Policies. It asked how to configure thresholds for different KPIs. I was a bit uncertain, but I still passed the exam.
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Louis

1 year ago
Excited to announce that I passed the Splunk ITSI Certified Admin exam. The practice questions from Pass4Success were crucial. One question that puzzled me was about creating Glass Tables. It asked how to design a glass table to visualize key metrics effectively. I wasn't entirely sure of the best approach, but I managed to pass.
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Horace

1 year ago
Good point. Any insights on capacity planning with ITSI?
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Jose

1 year ago
Splunk ITSI Admin certified! Pass4Success's practice tests were key to my quick preparation.
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Dudley

1 year ago
I passed the Splunk ITSI Certified Admin exam, thanks to Pass4Success practice questions. There was a tough question on Designing Services. It asked how to structure services to ensure optimal performance and scalability. I had some doubts about my response, but I still succeeded.
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Bong

1 year ago
Overall, the exam was comprehensive but fair. I'm grateful to Pass4Success for providing relevant practice questions that helped me prepare efficiently. Their materials really aligned well with the actual exam content.
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Nicolette

1 year ago
Happy to share that I passed the Splunk ITSI Certified Admin exam. The Pass4Success practice questions were a big help. One challenging question was about Implementing Services. It asked how to define service hierarchies and dependencies. I wasn't completely confident in my answer, but I passed nonetheless.
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Valda

1 year ago
Aced my Splunk ITSI Admin cert! Pass4Success made prep a breeze with their relevant materials.
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Norah

1 year ago
That's great to hear. Any final advice for future exam takers?
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Matthew

1 year ago
Just cleared the Splunk ITSI Certified Admin exam! The practice questions from Pass4Success were invaluable. There was a tricky question about creating Correlation Searches. It asked how to set up a multi-KPI search to monitor multiple metrics simultaneously. I was a bit unsure about the exact configuration, but I still made it through.
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Kirk

2 years ago
Focus on hands-on experience with ITSI. The exam tests practical knowledge, not just theory. And don't forget to thank Pass4Success for their excellent prep materials!
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Flo

2 years ago
I recently passed the Splunk IT Service Intelligence Certified Admin exam, and the Pass4Success practice questions were a great help. One question that stumped me was about configuring Access Control for different user roles. It asked how to assign specific permissions to a role to restrict access to certain dashboards. I wasn't entirely sure of the correct steps, but I managed to pass the exam.
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Sherell

2 years ago
Just passed the Splunk IT Service Intelligence Certified Admin exam! Thanks Pass4Success for the spot-on practice questions.
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Sena

2 years ago
Passing the Splunk IT Service Intelligence Certified Admin exam was a great achievement for me, and I owe a big thanks to Pass4Success for their helpful practice questions. The exam covered important topics such as configuring Glass Tables and designing them for specific use cases. One question that I remember struggling with was about the different components of the ITSI Shannon interface, as it required a detailed understanding of each element and how they work together to provide insights into IT services.
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Stephania

2 years ago
My experience taking the Splunk IT Service Intelligence Certified Admin exam was challenging but rewarding. With the assistance of Pass4Success practice questions, I was able to successfully navigate topics like describing Glass Tables and using the ITSI Shannon interface. One question that I found particularly tricky was about the reasons for using ITSI in an organization, as it required a deep understanding of the benefits and advantages it provides.
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Lenna

2 years ago
Passed the ITSI Admin exam today! Important area: deep dives into glass table creation and customization. Expect to analyze glass table XML and troubleshoot issues. Understanding the relationship between services, KPIs, and entities in glass tables is vital. Pass4Success materials covered this topic thoroughly – definitely helped me succeed!
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Arlene

2 years ago
Just passed the Splunk ITSI Certified Admin exam! Key topic: service analytics. Expect questions on creating and configuring KPI searches. Study the process of defining and tuning KPIs for effective service monitoring. Thanks to Pass4Success for the spot-on practice questions that helped me prepare quickly!
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Maricela

2 years ago
I recently passed the Splunk IT Service Intelligence Certified Admin exam with the help of Pass4Success practice questions. The exam covered topics such as identifying what ITSI does and examining the ITSI Shannon interface. One question that stood out to me was related to designing Glass Tables in ITSI, where I had to demonstrate my understanding of how to configure them for optimal performance.
upvoted 0 times
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Yaeko

2 years ago
Successfully completed the ITSI Admin certification! Encountered several questions on entity extraction and aggregation. Be prepared to interpret and troubleshoot entity extraction rules. Reviewing the entity extraction workflow in the docs was crucial. Pass4Success practice exams were a lifesaver for last-minute prep!
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Latrice

2 years ago
Just passed the Splunk IT Service Intelligence Certified Admin exam! Key topic: service health scores. Expect questions on configuring KPI thresholds and weightings. Study the impact of different threshold settings on overall health scores. Thanks to Pass4Success for the spot-on practice questions that helped me prepare quickly!
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Free Splunk SPLK-3002 Exam Actual Questions

Note: Premium Questions for SPLK-3002 were last updated On Mar. 12, 2026 (see below)

Question #1

Fritz is looking at a Deep Dive with a lane showing the average percent of CPU usage across the four web servers in the web farm. Seeing a spike, he wants to add the graphs of each server on the swim lane, and selects the Lane Overlay Options to do so. No entity overlays are available for the KPI.

What is wrong with his KPI configuration?

Reveal Solution Hide Solution
Correct Answer: A

In Splunk ITSI, swim lane overlays depend on a KPI being split by entity so that each entity's individual time series can be displayed separately in the Deep Dive view. When a KPI is aggregated without an entity split, it produces a single time series value at each timestamp representing the entire group (in this case, the average CPU across all web servers). Because that KPI does not contain per entity values, ITSI has nothing to overlay --- therefore no entity overlays appear in the Lane Overlay Options. This configuration mistake often happens when a KPI is defined to average values across sources without specifying an entity dimension on which to split results. Entity filtering is a separate feature that enables restricting which entities are considered in display or analytics and does not control availability of swim lane overlays; pseudo entities are artificial names that do not reflect actual system identities and are not relevant to this error; and having only three entities versus four would not prevent overlays from appearing if the KPI were correctly split by entity. The correct fix is to edit the KPI definition and configure it to split the metric results by the server entity field, such that each server has its own time series. This then enables Fritz to overlay the individual server CPU graphs on the swim lane as intended.


Question #2

Which option best are the default ports that must be configured on Splunk to use ITSI?

Reveal Solution Hide Solution
Correct Answer: C

C is the correct answer because ITSI uses the default ports of Splunk Enterprise for its communication and data collection. SplunkWeb uses port 8000, SplunkD uses port 8089, and HTTP Event Collector uses port 8088. These ports can be changed if needed, but they must match the configuration of Splunk Enterprise. Reference:Ports used by ITSI

Question #3

When in maintenance mode, which of the following is accurate?

Reveal Solution Hide Solution
Correct Answer: A

A is the correct answer because when in maintenance mode, KPIs and notable events will begin to be generated again once the window is over. Maintenance mode is a feature of ITSI that allows you to temporarily suspend alerts and health score calculations for a service or an entity during planned maintenance or downtime. During maintenance mode, KPI searches still run, but the results are buffered until the window is over. Once the window is over, the buffered results are processed and alerts and health scores are generated if necessary. Reference: [Overview of maintenance windows in ITSI]

Question #4

Which of the following describes default deep dives?

Reveal Solution Hide Solution
Correct Answer: C

In Splunk IT Service Intelligence (ITSI), default deep dives are auto-generated and can be accessed via the Service Analyzer. Deep dives are an essential feature of ITSI that provide an in-depth, granular view into the health and performance of services and their associated KPIs. These default deep dives are automatically created for each service, allowing users to quickly drill down into the detailed operational metrics and performance data of their services. By accessing these deep dives through the Service Analyzer, ITSI users can efficiently investigate issues, understand service dependencies, and make informed decisions to maintain optimal service health. The auto-generated nature of these default deep dives simplifies the monitoring and analysis process, providing immediate insights into service performance without the need for manual setup or configuration.


Question #5

After a notable event has been closed, how long will the meta data for that event remain in the KV Store by default?

Reveal Solution Hide Solution
Correct Answer: A

By default, notable event metadata is archived after six months to keep the KV store from growing too large.



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