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  • SPLK-3002: Splunk IT Service Intelligence Certified Admin

Splunk SPLK-3002 Exam Questions

Exam Name: Splunk IT Service Intelligence Certified Admin Exam
Exam Code: SPLK-3002
Related Certification(s): Splunk IT Service Intelligence Certified Admin Certification
Certification Provider: Splunk
Actual Exam Duration: 60 Minutes
Number of SPLK-3002 practice questions in our database: 96 (updated: Jun. 22, 2026)
Expected SPLK-3002 Exam Topics, as suggested by Splunk :
  • Topic 1: Identify What ITSI Does/ Describe Reasons for Using ITSI/ Examine the ITSI User Interface
  • Topic 2: Glass Tables, Describe Glass Tables/ Use Glass Tables/ Design Glass Tables/ Configure Glass Tables
  • Topic 3: Managing Notable Events/ Define Key Notable Events Terms and their Relationships/ Describe Examples of Multi-KPI Alerts
  • Topic 4: Describe the Notable Events Workflow/ Work with Notable Events/ Investigating Issues with Deep Dives/ Describe Deep Dive Concepts and Their Relationships/ Describe Deep Dive Concepts and Their Relationships/ Use Default Deep Dives
  • Topic 5: Create and Customize New Custom Deep Dives/ Add and Configure Swim Lanes/ Describe Effective Workflows for Troubleshooting
  • Topic 6: Installing and Configuring ITSI/ List ITSI Hardware Recommendations/ Describe ITSI Deployment Options/ Identify ITSI Components
  • Topic 7: Describe the Installation Procedure/ Identify Data Input Options for ITSI/ Add Custom Data to an ITSI Deployment
  • Topic 8: Given Customer Requirements, Plan an ITSI Implementation/ Identify Site Entities/ Data Audit and Base Searches
  • Topic 9: Use a Data Audit to Identify Service Key Performance Indicators/ Use a Service Design to Implement Services in ITSI/ Thresholds and Time Policies
  • Topic 10: Create KPIs with Static and Adaptive Thresholds/ Use Time Policies to Define Flexible Thresholds/ Entities and Modules, Importing Entities
  • Topic 11: Using Entities in KPI Searches/ Templates and Dependencies/ Use Templates to Manage Services/ Define Dependencies Between Services
  • Topic 12: Anomaly Detection/ Enable Anomaly Detection/ Work with Generated Anomaly Events/ Correlation and Multi KPI Searches/ Define New Correlation Searches
  • Topic 13: Define Multi KPI Alerts/ Manage Notable Event Storage/ Aggregation Policies/ Create New Aggregation Policies
  • Topic 14: Configure User Access Control/ Create Service Level Teams/ Troubleshooting ITSI/ Backup and Restore/ Maintenance Mode, Creating Modules, Troubleshooting
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John Nguyen

1 day ago
Glass Tables looked straightforward until the exam asked about tokens and drilldowns, so I spent time wiring panels to deep dives and notable events in a lab. That practical setup helped a lot and I managed to pass.
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Tiffany Allen

20 days ago
Anomaly Detection questions typically present a KPI time series and ask which detector or window settings will best surface unusual behavior over seasonal noise. Make sure you understand differences between MAD, lowess and STL, model training windows, and how detector sensitivity impacts false positives, a colleague passed after drilling several detector examples.
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Kevin Martinez

1 month ago
The SPLK-3002 exam leaned heavily on service design and KPI math, so building a small ITSI service with a few entities and notable event rules made the questions feel familiar. I passed after focusing on how templates and dependencies roll up health scores.
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Maria Hall

2 months ago
Entities and Modules often come up as scenario items that ask which module will correctly associate multiple entity types with a KPI or how entity lookups affect correlation across services. Focus on entity searches, lookup precedence, and module templates, I passed the exam and owe a lot to Pass4Success for a concise question collection that let me prepare quickly.
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Karen Lee

2 months ago
Honestly the Correlation and Multi KPI Searches questions threw me off because aligning time windows and entity correlation logic felt tricky, building and testing multi-KPI searches in a lab helped me understand expected outcomes.
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Brian Torres

2 months ago
Interestingly I ran into aggregation policies questions too that required knowing when to use summary indexing versus real-time aggregation.
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David Johnson

2 months ago
However the threshold and time policy scenarios were confusing since they tested edge cases around suppression and recovery timing.
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Steven Mitchell

2 months ago
I noticed that designing services was less obvious than I thought because mapping KPIs to service hierarchies changes scoring and episode grouping.
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Mark Flores

1 month ago
Another part that slowed me down was anomaly detection since you need to be clear on baseline windows and the different algorithm options.
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Jennifer Hall

1 month ago
Personally working in Splunk ITSI's notable events UI made the event correlation and scoring behavior click for me.
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Cordell

3 months ago
The exam loves to throw questions about not just what but why a KPI shows a trend. Pass4Success drills trained me to justify each inference during the exam.
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Rene

3 months ago
Before the exam I worried about the time pressure; Pass4Success taught me time management and exam strategies, stay calm and you’ll excel.
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Lucina

3 months ago
Excited to announce that I passed the Splunk ITSI Certified Admin exam. The practice questions from Pass4Success were crucial. One question that puzzled me was about Installing and Configuring ITSI. It asked how to properly install and configure the ITSI app. I wasn't entirely sure of the best approach, but I managed to pass.
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Michael

4 months ago
The tricky part was configuring ITSI glass tables and understanding the time range implications. pass4success practice questions mirrored that, making it click.
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Romana

4 months ago
I passed the Splunk ITSI Certified Admin exam, thanks to Pass4Success practice questions. There was a tough question on Templates and Dependencies. It asked how to use templates to manage dependencies between services. I wasn't completely confident in my response, but I passed nonetheless.
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Annmarie

4 months ago
I felt overwhelmed by the breadth of ITSI topics; Pass4Success broke it into manageable chunks and boosted my confidence, you’ve got this—steady effort wins.
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Lezlie

4 months ago
Passed Splunk ITSI Admin exam with flying colors. Pass4Success's resources were invaluable!
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Carrol

5 months ago
Passing the Splunk ITSM exam was a huge relief, and I owe it all to the Pass4Success practice exams. My advice? Don't underestimate the importance of time management.
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Lennie

5 months ago
Alerting and condition thresholds on the Health Score felt like guessing at first. Repeated practice from Pass4Success clarified the intent behind each threshold scenario.
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Holley

5 months ago
Grateful for Pass4Success! Their questions were crucial for my Splunk ITSI Admin cert success.
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Tuyet

5 months ago
If you're preparing for the Splunk ITSM Certified Admin exam, the Pass4Success practice tests are a must-have. They really helped me stay focused and on track during my studies.
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Stefan

6 months ago
Revising effectively is crucial for the Splunk ITSM exam. I found the Pass4Success practice exams to be the perfect tool for identifying and addressing any knowledge gaps.
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Daren

6 months ago
Splunk ITSI Admin exam conquered! Pass4Success made prep so much easier and quicker.
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Teresita

6 months ago
Confidence is key when taking the Splunk ITSM exam. The Pass4Success practice tests really helped me identify my strengths and weaknesses so I could focus my studies.
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Huey

6 months ago
My hands shook a little at the start, fearing I wouldn’t translate theory into action; with Pass4Success I gained rhythm and clarity, keep studying steadily and you’ll nail it.
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Amie

7 months ago
The topology of services and SI tiers is a maze; mapping a service to its components is a pain. pass4success helped me practice those mapping questions until the patterns clicked.
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Derick

7 months ago
Nervous moments before logging in, doubting I’d connect all the ITSI dots; Pass4Success gave me realistic scenarios and steady confidence, so go for it—your dedication will pay off.
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Danilo

7 months ago
Debugging sharp KPI references in the glass trees was brutal. The tricky question style on KPI rollups really got me, but Pass4Success practice exams prepared me with similar question drills.
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Charlene

7 months ago
Aced the Splunk ITSI Admin certification! Pass4Success's materials were a huge time-saver.
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Joanna

8 months ago
Happy to share that I passed the Splunk ITSI Certified Admin exam. The Pass4Success practice questions were invaluable. One challenging question was about Managing Notable Events. It asked how to set up and manage notable events in ITSI. I had some doubts about my answer, but I still succeeded.
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Rozella

8 months ago
The hardest part for me was understanding the Event Correlation and Anomaly detection in ITSI — a lot of tricky, chained conditions. Pass4Success practice exams helped me drill the exact scenarios and decode the logic quickly.
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Paris

8 months ago
Just cleared the Splunk ITSI Certified Admin exam! The practice questions from Pass4Success were a big help. There was a tricky question about Entities and Modules. It asked how to configure entities and use modules effectively. I wasn't entirely sure of the correct configuration, but I managed to pass.
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Marion

8 months ago
Just passed the Splunk IT Service Intelligence Certified Admin exam! Thanks to Pass4Success for the spot-on practice questions.
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Fatima

9 months ago
I was jittery before the exam, unsure if I could recall the Splunk ITSI concepts under pressure; Pass4Success provided structured practice and confident pacing, and now I’m sure you can do this too—believe in your prep and crush the next challenge.
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Dona

9 months ago
Passing the Splunk ITSM Certified Admin exam was a breeze with the Pass4Success practice exams. My top tip? Manage your time wisely and don't get bogged down in any one section.
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Josefa

9 months ago
I recently passed the Splunk ITSI Certified Admin exam, and the Pass4Success practice questions were a great resource. One question that caught me off guard was about Troubleshooting ITSI. It asked how to diagnose and resolve common ITSI issues. I was a bit uncertain, but I still passed the exam.
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Lai

9 months ago
Excited to announce that I passed the Splunk ITSI Certified Admin exam. The practice questions from Pass4Success were crucial. One question that puzzled me was about Data Audit and Base Searches. It asked how to set up base searches for data auditing. I wasn't entirely sure of the best approach, but I managed to pass.
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Malcolm

10 months ago
Just passed the Splunk ITSI Admin exam! Huge thanks to Pass4Success for their relevant study materials.
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Junita

10 months ago
I passed the Splunk ITSI Certified Admin exam, thanks to Pass4Success practice questions. There was a tough question on Introducing ITSI. It asked how to explain the core components of ITSI to a new user. I wasn't completely confident in my response, but I passed nonetheless.
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Stanford

12 months ago
Splunk ITSI Admin cert achieved! Pass4Success's practice questions were lifesavers for quick study.
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Romana

1 year ago
Aced the Splunk ITSI Admin exam! Pass4Success's resources made all the difference in my prep.
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Howard

1 year ago
Successfully certified as a Splunk ITSI Admin! Pass4Success's practice tests were game-changers.
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Loreta

1 year ago
Passed my Splunk ITSI Admin certification! Pass4Success's materials were spot-on for quick prep.
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Dalene

1 year ago
Just became a Splunk ITSI Certified Admin! Pass4Success made my study time super efficient.
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Veronika

1 year ago
Splunk ITSI Admin exam conquered! Pass4Success's questions were incredibly similar to the real thing.
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Lemuel

1 year ago
Happy to share that I passed the Splunk ITSI Certified Admin exam. The Pass4Success practice questions were invaluable. One challenging question was about Investigating Issues with Deep Dives. It asked how to use deep dives to troubleshoot service issues. I had some doubts about my answer, but I still succeeded.
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Crista

1 year ago
Thanks to Pass4Success, I cleared the Splunk ITSI Admin cert in record time!
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Roxanne

2 years ago
Just cleared the Splunk ITSI Certified Admin exam! The practice questions from Pass4Success were a big help. There was a tricky question about Aggregation Policies. It asked how to set up aggregation policies to combine multiple events. I wasn't entirely sure of the correct configuration, but I managed to pass.
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King

2 years ago
Passed the Splunk ITSI Admin exam with flying colors! Pass4Success's resources were invaluable.
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Moon

2 years ago
I recently passed the Splunk ITSI Certified Admin exam, and the Pass4Success practice questions were a great resource. One question that caught me off guard was about setting Thresholds and Time Policies. It asked how to configure thresholds for different KPIs. I was a bit uncertain, but I still passed the exam.
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Louis

2 years ago
Excited to announce that I passed the Splunk ITSI Certified Admin exam. The practice questions from Pass4Success were crucial. One question that puzzled me was about creating Glass Tables. It asked how to design a glass table to visualize key metrics effectively. I wasn't entirely sure of the best approach, but I managed to pass.
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Horace

2 years ago
Good point. Any insights on capacity planning with ITSI?
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Jose

2 years ago
Splunk ITSI Admin certified! Pass4Success's practice tests were key to my quick preparation.
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Dudley

2 years ago
I passed the Splunk ITSI Certified Admin exam, thanks to Pass4Success practice questions. There was a tough question on Designing Services. It asked how to structure services to ensure optimal performance and scalability. I had some doubts about my response, but I still succeeded.
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Bong

2 years ago
Overall, the exam was comprehensive but fair. I'm grateful to Pass4Success for providing relevant practice questions that helped me prepare efficiently. Their materials really aligned well with the actual exam content.
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Nicolette

2 years ago
Happy to share that I passed the Splunk ITSI Certified Admin exam. The Pass4Success practice questions were a big help. One challenging question was about Implementing Services. It asked how to define service hierarchies and dependencies. I wasn't completely confident in my answer, but I passed nonetheless.
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Valda

2 years ago
Aced my Splunk ITSI Admin cert! Pass4Success made prep a breeze with their relevant materials.
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Norah

2 years ago
That's great to hear. Any final advice for future exam takers?
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Matthew

2 years ago
Just cleared the Splunk ITSI Certified Admin exam! The practice questions from Pass4Success were invaluable. There was a tricky question about creating Correlation Searches. It asked how to set up a multi-KPI search to monitor multiple metrics simultaneously. I was a bit unsure about the exact configuration, but I still made it through.
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Kirk

2 years ago
Focus on hands-on experience with ITSI. The exam tests practical knowledge, not just theory. And don't forget to thank Pass4Success for their excellent prep materials!
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Flo

2 years ago
I recently passed the Splunk IT Service Intelligence Certified Admin exam, and the Pass4Success practice questions were a great help. One question that stumped me was about configuring Access Control for different user roles. It asked how to assign specific permissions to a role to restrict access to certain dashboards. I wasn't entirely sure of the correct steps, but I managed to pass the exam.
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Sherell

2 years ago
Just passed the Splunk IT Service Intelligence Certified Admin exam! Thanks Pass4Success for the spot-on practice questions.
upvoted 0 times
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Sena

2 years ago
Passing the Splunk IT Service Intelligence Certified Admin exam was a great achievement for me, and I owe a big thanks to Pass4Success for their helpful practice questions. The exam covered important topics such as configuring Glass Tables and designing them for specific use cases. One question that I remember struggling with was about the different components of the ITSI Shannon interface, as it required a detailed understanding of each element and how they work together to provide insights into IT services.
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Stephania

2 years ago
My experience taking the Splunk IT Service Intelligence Certified Admin exam was challenging but rewarding. With the assistance of Pass4Success practice questions, I was able to successfully navigate topics like describing Glass Tables and using the ITSI Shannon interface. One question that I found particularly tricky was about the reasons for using ITSI in an organization, as it required a deep understanding of the benefits and advantages it provides.
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Lenna

2 years ago
Passed the ITSI Admin exam today! Important area: deep dives into glass table creation and customization. Expect to analyze glass table XML and troubleshoot issues. Understanding the relationship between services, KPIs, and entities in glass tables is vital. Pass4Success materials covered this topic thoroughly – definitely helped me succeed!
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Arlene

2 years ago
Just passed the Splunk ITSI Certified Admin exam! Key topic: service analytics. Expect questions on creating and configuring KPI searches. Study the process of defining and tuning KPIs for effective service monitoring. Thanks to Pass4Success for the spot-on practice questions that helped me prepare quickly!
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Maricela

2 years ago
I recently passed the Splunk IT Service Intelligence Certified Admin exam with the help of Pass4Success practice questions. The exam covered topics such as identifying what ITSI does and examining the ITSI Shannon interface. One question that stood out to me was related to designing Glass Tables in ITSI, where I had to demonstrate my understanding of how to configure them for optimal performance.
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Yaeko

2 years ago
Successfully completed the ITSI Admin certification! Encountered several questions on entity extraction and aggregation. Be prepared to interpret and troubleshoot entity extraction rules. Reviewing the entity extraction workflow in the docs was crucial. Pass4Success practice exams were a lifesaver for last-minute prep!
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Latrice

2 years ago
Just passed the Splunk IT Service Intelligence Certified Admin exam! Key topic: service health scores. Expect questions on configuring KPI thresholds and weightings. Study the impact of different threshold settings on overall health scores. Thanks to Pass4Success for the spot-on practice questions that helped me prepare quickly!
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Free Splunk SPLK-3002 Exam Actual Questions

Note: Premium Questions for SPLK-3002 were last updated On Jun. 22, 2026 (see below)

Question #1

Which of the following actions can be performed with a deep dive?

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Correct Answer: A

Deep dives in Splunk IT Service Intelligence (ITSI) allow for an in-depth analysis of services and their KPIs over time, providing a detailed view of the operational health and performance trends. One of the powerful actions that can be performed with a deep dive is the creation of a Multi-KPI alert from the deep dive's current state. This functionality enables users to define alerts based on the complex conditions observed during the deep dive analysis, allowing for the early detection of similar situations in the future. By configuring a Multi-KPI alert directly from a deep dive, ITSI users can leverage their insights and observations to proactively monitor for patterns or conditions that may indicate potential service degradation or failure, enhancing the overall responsiveness and effectiveness of the IT monitoring strategy.


Question #2

When changing a service template, which of the following will be added to linked services by default?

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Correct Answer: C

C . New KPIs. This is true because when you add new KPIs to a service template, they will be automatically added to all the services that are linked to that template. This helps you keep your services consistent and up-to-date with the latest KPI definitions.

The other options will not be added to linked services by default because:

A . Thresholds. This is not true because when you change thresholds in a service template, they will not affect the existing thresholds in the linked services. You need to manually apply the threshold changes to each linked service if you want them to inherit the new thresholds from the template.

B . Entity rules. This is not true because when you change entity rules in a service template, they will not affect the existing entity rules in the linked services. You need to manually apply the entity rule changes to each linked service if you want them to inherit the new entity rules from the template.

D . Health score. This is not true because when you change health score settings in a service template, they will not affect the existing health score settings in the linked services. You need to manually apply the health score changes to each linked service if you want them to inherit the new health score settings from the template.


Question #3

What are valid considerations when designing an ITSI Service? (Choose all that apply.)

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Correct Answer: A, B, C

A, B, and C are correct answers because service access control requirements for ITSI Team Access should be considered before creating the ITSI Service, as different teams may have different permissions and views of the service data. Entities, entity meta-data, and entity rules should also be planned carefully to support the service design and configuration, as they determine how ITSI maps data sources to services and KPIs. Services, entities, and saved searches are stored in the ITSI app, while events created by KPI execution are stored in the itsi_summary index for faster retrieval and analysis. Reference:ITSI service design best practices,Overview of ITSI indexes

Question #4

Which of the following actions can be performed with a deep dive?

Reveal Solution Hide Solution
Correct Answer: A

Deep dives in Splunk IT Service Intelligence (ITSI) allow for an in-depth analysis of services and their KPIs over time, providing a detailed view of the operational health and performance trends. One of the powerful actions that can be performed with a deep dive is the creation of a Multi-KPI alert from the deep dive's current state. This functionality enables users to define alerts based on the complex conditions observed during the deep dive analysis, allowing for the early detection of similar situations in the future. By configuring a Multi-KPI alert directly from a deep dive, ITSI users can leverage their insights and observations to proactively monitor for patterns or conditions that may indicate potential service degradation or failure, enhancing the overall responsiveness and effectiveness of the IT monitoring strategy.


Question #5

In which index are active notable events stored?

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Correct Answer: C

In Splunk IT Service Intelligence (ITSI), notable events are created and managed within the context of its Event Analytics framework. These notable events are stored in the itsi_tracked_alerts index. This index is specifically designed to hold the active notable events that are generated by ITSI's correlation searches, which are based on the conditions defined for various services and their KPIs. Notable events are essentially alerts or issues that need to be investigated and resolved. The itsi_tracked_alerts index enables efficient storage, querying, and management of these events, facilitating the ITSI's event management and review process. The other options, such as itsi_notable_archive and itsi_notable_audit, serve different purposes, such as archiving resolved notable events and auditing changes to notable event configurations, respectively. Therefore, the correct answer for where active notable events are stored is the itsi_tracked_alerts index.


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