An Intelligent Map has been created of certain administered entities. Entities are to be added before the map is added to an enterprise summary view. When entities are added to the map, it is unable to be saved. What is the cause of the issue?
SolarWinds Intelligent Maps require specific functional permissions within the user's account settings to perform modifications. According to the SolarWinds Platform Administrator Guide, the ability to view a map does not automatically grant the right to edit or save changes to it.
The primary cause for being unable to save edits---such as adding new entities or changing the layout---is that the user does not have Intelligent Map edit rights assigned to their user account. In the SolarWinds Web Console, map permissions are granular. An administrator must go to Settings > All Settings > Manage Accounts, select the user, and ensure the 'Map Management' or specific 'Allow Map Editing' toggle is set to 'Yes'. If this permission is absent, the user may still be able to interact with the map in a 'live' temporary session (moving nodes around for visualization), but the 'Save' button will either be disabled or will result in an error because the platform's security layer prevents permanent changes to the database from unauthorized accounts.
Theron
5 days agoElenor
10 days agoMargart
15 days agoAdelle
20 days agoNatalie
26 days agoTherese
1 month agoOmer
1 month ago