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Software Certifications Exam CSTE Topic 6 Question 82 Discussion

Actual exam question for Software Certifications's CSTE exam
Question #: 82
Topic #: 6
[All CSTE Questions]

You should always listen attentively to your customer and never ask them to further explain what they mean.

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Suggested Answer: A

by Lucina at Mar 04, 2024, 10:18 AM

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Pansy
1 months ago
True? False? Who cares, as long as I get my coffee break, am I right?
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Alfred
6 days ago
True? False? Who cares, as long as I get my coffee break, am I right?
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Melissa
7 days ago
B) False
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Chery
15 days ago
A) True
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Shayne
2 months ago
Haha, this is a joke, right? Next, they'll be asking us to actually solve the customer's problem. False all the way, baby!
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Adelina
6 days ago
False all the way, baby!
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Goldie
7 days ago
B) False
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Shannon
15 days ago
A) True
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Carman
2 months ago
Wow, this is a tough one. I mean, don't we just need to look busy and pretend to understand? I'm going to go with True just to be safe.
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Galen
20 days ago
A) True
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Nickole
21 days ago
I think it's False. It's important to listen carefully and ask for clarification if needed.
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Glenn
22 days ago
B) False
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Dorethea
1 months ago
A) True
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Dottie
2 months ago
False, of course! Customers love to ramble on and on. We should just interrupt them and move on to the next ticket. Who has time for active listening?
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France
2 months ago
B) False
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Lavonda
2 months ago
A) True
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Geraldine
2 months ago
I think it's important to listen attentively to customers so we can understand their needs better.
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Eveline
2 months ago
B) False
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Rebbecca
2 months ago
Seriously? I thought we're supposed to just nod and smile, not actually listen to the customer. This question is clearly trying to trick us!
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Stefania
1 months ago
Exactly! Listening attentively shows that you care about their concerns.
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Micheline
1 months ago
I think it's false. It's important to listen to customers to understand their needs.
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Hector
2 months ago
B) False
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Octavio
2 months ago
A) True
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Geraldine
3 months ago
A) True
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