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ServiceNow CIS-SPM Exam - Topic 7 Question 40 Discussion

Which demand category would a demand manager select, if they need to create an enhancement?
C) Operational
A) Defect
B) Change
D) Strategic

ServiceNow CIS-SPM Exam - Topic 7 Question 40 Discussion

Actual exam question for ServiceNow's CIS-SPM exam
Question #: 40
Topic #: 7
[All CIS-SPM Questions]

Which demand category would a demand manager select, if they need to create an enhancement?

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Suggested Answer: C

by Aja at Jul 09, 2025, 12:41 AM

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Launa
6 months ago
Wait, are we sure it's not D? That sounds relevant too!
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Leanna
6 months ago
I thought it might be A, but B makes more sense.
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Cherry
6 months ago
Definitely B, that's the right choice for enhancements.
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Leigha
6 months ago
Enhancements? I thought they were just fixes, so confused here.
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Remedios
6 months ago
C seems like a good option too, but not for enhancements.
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Lovetta
7 months ago
I feel like Operational might be related, but it seems more focused on day-to-day tasks rather than enhancements.
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Stephaine
7 months ago
I’m a bit confused. I thought enhancements were more about fixing defects, but that doesn’t seem right for this question.
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Youlanda
7 months ago
I remember practicing a question like this, and I think Strategic could also be a possibility since it involves long-term improvements.
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Karon
7 months ago
I think an enhancement might fall under the Change category, but I'm not entirely sure.
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Ben
8 months ago
Based on my understanding, the correct answer is B. Changes are the demand category that would be used for enhancements, as they represent modifications to existing functionality.
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Tanja
8 months ago
For an enhancement, I would select the "Strategic" demand category. Enhancements are often driven by higher-level business goals and objectives.
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Shonda
8 months ago
I'm a bit confused on the distinction between the different demand categories. Can someone clarify the differences between them?
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Amira
8 months ago
I'm pretty confident that the answer is B. Enhancements are typically classified as changes, so that seems like the logical choice here.
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Jaclyn
8 months ago
Hmm, this is a tricky one. I'll need to think carefully about the different demand categories and which one would be most appropriate for an enhancement.
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Mel
10 months ago
I think Strategic would be the best choice because enhancements are usually aligned with long-term goals and objectives.
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Adell
10 months ago
Why do you think Strategic is the best option, Mel?
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Yvonne
10 months ago
B) Change, no doubt. Unless the enhancement is to add a 'Procrastinate' button, then maybe C) Operational would work.
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Tina
9 months ago
B) Change, no doubt.
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Mel
10 months ago
I disagree, I believe the demand manager should select option D) Strategic for creating an enhancement.
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Helga
11 months ago
Haha, C) Operational? Really? That's like trying to fit a square peg in a round hole. B) Change is the way to go, my friends.
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Ma
9 months ago
C) Operational might not be the best fit for creating an enhancement, I see where you're coming from.
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Hershel
10 months ago
I think D) Strategic could also be a good choice depending on the situation.
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Patti
10 months ago
I agree, B) Change is definitely the best option for creating an enhancement.
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Ronnie
11 months ago
I agree with Adell, selecting Change would be the best option for creating an enhancement.
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Lettie
11 months ago
Hmm, I'm going with D) Strategic. Enhancements are usually part of the bigger picture, aren't they? Gotta think big picture here.
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Onita
9 months ago
Yeah, strategic makes sense for enhancements. It's all about long-term goals.
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Andrew
10 months ago
I agree, enhancements are definitely more strategic in nature.
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Melodie
11 months ago
Definitely B) Change. Who would even consider a defect or an operational demand for an enhancement? That's just silly.
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Michell
11 months ago
I think the answer is B) Change. An enhancement would fall under the category of a change request, right?
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Beula
10 months ago
That makes sense. Change would be the appropriate demand category for creating an enhancement.
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Bernadine
10 months ago
Yes, you are correct. An enhancement would typically fall under the category of a change request.
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Adell
11 months ago
I think the demand manager would select option B) Change.
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