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ServiceNow CIS-SPM Exam - Topic 7 Question 40 Discussion

Which demand category would a demand manager select, if they need to create an enhancement?
C) Operational
A) Defect
B) Change
D) Strategic

ServiceNow CIS-SPM Exam - Topic 7 Question 40 Discussion

Actual exam question for ServiceNow's CIS-SPM exam
Question #: 40
Topic #: 7
[All CIS-SPM Questions]

Which demand category would a demand manager select, if they need to create an enhancement?

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Suggested Answer: C

by Aja at Jul 09, 2025, 12:41 AM

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Launa
9 months ago
Wait, are we sure it's not D? That sounds relevant too!
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Leanna
9 months ago
I thought it might be A, but B makes more sense.
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Cherry
9 months ago
Definitely B, that's the right choice for enhancements.
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Leigha
9 months ago
Enhancements? I thought they were just fixes, so confused here.
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Remedios
9 months ago
C seems like a good option too, but not for enhancements.
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Lovetta
10 months ago
I feel like Operational might be related, but it seems more focused on day-to-day tasks rather than enhancements.
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Stephaine
10 months ago
I’m a bit confused. I thought enhancements were more about fixing defects, but that doesn’t seem right for this question.
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Youlanda
10 months ago
I remember practicing a question like this, and I think Strategic could also be a possibility since it involves long-term improvements.
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Karon
10 months ago
I think an enhancement might fall under the Change category, but I'm not entirely sure.
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Ben
11 months ago
Based on my understanding, the correct answer is B. Changes are the demand category that would be used for enhancements, as they represent modifications to existing functionality.
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Tanja
11 months ago
For an enhancement, I would select the "Strategic" demand category. Enhancements are often driven by higher-level business goals and objectives.
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Shonda
11 months ago
I'm a bit confused on the distinction between the different demand categories. Can someone clarify the differences between them?
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Amira
11 months ago
I'm pretty confident that the answer is B. Enhancements are typically classified as changes, so that seems like the logical choice here.
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Jaclyn
11 months ago
Hmm, this is a tricky one. I'll need to think carefully about the different demand categories and which one would be most appropriate for an enhancement.
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Mel
1 year ago
I think Strategic would be the best choice because enhancements are usually aligned with long-term goals and objectives.
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Adell
1 year ago
Why do you think Strategic is the best option, Mel?
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Yvonne
1 year ago
B) Change, no doubt. Unless the enhancement is to add a 'Procrastinate' button, then maybe C) Operational would work.
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Tina
12 months ago
B) Change, no doubt.
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Mel
1 year ago
I disagree, I believe the demand manager should select option D) Strategic for creating an enhancement.
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Helga
1 year ago
Haha, C) Operational? Really? That's like trying to fit a square peg in a round hole. B) Change is the way to go, my friends.
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Ma
12 months ago
C) Operational might not be the best fit for creating an enhancement, I see where you're coming from.
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Hershel
1 year ago
I think D) Strategic could also be a good choice depending on the situation.
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Patti
1 year ago
I agree, B) Change is definitely the best option for creating an enhancement.
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Ronnie
1 year ago
I agree with Adell, selecting Change would be the best option for creating an enhancement.
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Lettie
1 year ago
Hmm, I'm going with D) Strategic. Enhancements are usually part of the bigger picture, aren't they? Gotta think big picture here.
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Onita
12 months ago
Yeah, strategic makes sense for enhancements. It's all about long-term goals.
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Andrew
1 year ago
I agree, enhancements are definitely more strategic in nature.
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Melodie
1 year ago
Definitely B) Change. Who would even consider a defect or an operational demand for an enhancement? That's just silly.
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Michell
1 year ago
I think the answer is B) Change. An enhancement would fall under the category of a change request, right?
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Beula
1 year ago
That makes sense. Change would be the appropriate demand category for creating an enhancement.
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Bernadine
1 year ago
Yes, you are correct. An enhancement would typically fall under the category of a change request.
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Adell
1 year ago
I think the demand manager would select option B) Change.
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