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ServiceNow CIS-SPM Exam - Topic 4 Question 42 Discussion

Posted by Delfina on Aug 13, 2025 at 04:35 AM

If a project manager is responsible for approving time sheets or submitting time cards on behalf of team members, they should be given what role?

Suggested Answer: B

According to the ServiceNow documentation1, the timecard_admin role can approve time sheets or submit time cards on behalf of team members. This role also has the ability to create and modify time sheet policies, time sheet groups, and time sheet periods. The other options are incorrect because:

A)activity_admin: The activity_admin role can create and modify activities, activity sets, and activity plans2.

C)form_admin: The form_admin role can create and modify forms, form sections, and form layouts3.

D)approval_admin: The approval_admin role can create and modify approval rules, approval groups, and approval stages4.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/time-card-management/reference/r_TimeCardManagementRoles.html2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_ActivityManagementRoles.html3: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/form-administration/concept/c_FormAdministration.html4: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/approvals/concept/c_Approvals.html


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23 comments · newest first
CY
Cyril 10 months ago
Not sure about this one, can we really trust project managers with timecards?
MO
Mollie 10 months ago
I agree with B, but I’m surprised it’s not more obvious!
CA
Carole 10 months ago
Wait, isn't it A? activity_admin sounds right too.
EU
Eugene 11 months ago
I think D, approval_admin fits better for approving timesheets.
SA
Sage 11 months ago
Definitely B, timecard_admin makes the most sense.
EV
Evangelina 11 months ago
I feel like form_admin might be too general for this specific task, but I can't recall the exact details from our study materials.
AN
Anthony 11 months ago
I remember a practice question about roles, and I think activity_admin was mentioned, but it doesn't seem right for this context.
MA
Maricela 12 months ago
I'm not entirely sure, but approval_admin sounds like it could fit since they are approving timesheets.
SH
Sharmaine 12 months ago
I think the role should be timecard_admin, since it directly relates to managing time cards.
JA
Jackie 1 year ago
I'm a bit confused by the wording of this question. Is the project manager supposed to have the role, or are they supposed to assign the role to someone else? I'll need to re-read it a few times to make sure I understand.
CH
Chaya 1 year ago
Timecard_admin makes the most sense to me. The project manager is dealing with time-related tasks, so that role seems like the best fit.
CO
Corrinne 1 year ago
Okay, let me break this down. The project manager is responsible for approving timesheets, so they need a role that allows them to do that. I'm leaning towards approval_admin, but I'll double-check the options.
RO
Rosalia 1 year ago
I'm a bit unsure about this one. Is it asking about the role the project manager should have, or the role they should give to someone else? I'll need to think this through carefully.
LA
Laurena 1 year ago
Hmm, this seems pretty straightforward. I think the answer is timecard_admin since the question specifically mentions approving timesheets and submitting time cards.
JO
Jody 1 year ago
I think C) form_admin could also be a possibility, as it involves submitting forms on behalf of team members.
GL
Glynda 1 year ago
I'm not sure, but I think it could also be B) timecard_admin since it involves time cards.
DO
Dominga 1 year ago
D) approval_admin. Seems like the most logical choice since the project manager needs to approve timesheets and time cards.
PU
Pura 9 months ago
↳ replying to Dominga
Yeah, without that role, it’s tough to manage time.
MA
Martin 10 months ago
↳ replying to Dominga
Definitely! They need that authority.
DA
Daron 10 months ago
↳ replying to Dominga
I agree, approval_admin makes sense.
JE
Jess 11 months ago
↳ replying to Dominga
Approval_admin is the way to go!
AL
Alida 1 year ago
I agree with Ronna, because approving time sheets falls under the approval role.
RO
Ronna 1 year ago
I think the answer is D) approval_admin.
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