ServiceNow CIS-SPM Exam - Topic 10 Question 38 Discussion

Actual exam question for ServiceNow's CIS-SPM exam

Question #: 38
Topic #: 10

[All CIS-SPM Questions]

Which of the following can be used to calculate planned cost when creating a resource plan?

Choose 2 answers

ADemand rate

BRate card

CDefault rate

DProject rate

Show Suggested Answer

Suggested Answer: B, D

According to the ServiceNow documentation1, a rate card is a table that defines the hourly cost of labor for different roles or resources. A project rate is a fixed rate that is applied to all resources assigned to a project, regardless of their roles or individual rates. Both of these can be used to calculate the planned cost of a resource plan by multiplying the hours allocated to each resource by the corresponding rate. The other options are incorrect because:

A) Demand rate: A demand rate is a rate that is applied to a demand, not a resource plan.It is used to estimate the cost of fulfilling a demand before it is converted into a project2.

C) Default rate: A default rate is a rate that is applied to a resource when no other rate is specified.It is not a valid option for calculating the planned cost of a resource plan, as it is only used as a fallback option3.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_RateCards.html2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/concept/c_DemandRate.html3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_DefaultRate.html

by Jaime at Jun 12, 2025, 02:41 PM

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Ammie

4 months ago

I thought Project rate was more relevant here.

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Karol

4 months ago

Wait, can you really use the Default rate for this?

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Alisha

5 months ago

Totally agree, A and B make sense!

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Lashawn

5 months ago

A and C? Not sure about that one!

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Daniel

5 months ago

I think A and B are the right answers.

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Chantay

5 months ago

I’m leaning towards the rate card and default rate, but I wish I had reviewed more examples before the exam.

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Boris

6 months ago

I'm a bit confused about the project rate. I feel like it could be relevant, but I can't recall if it’s used for planned costs specifically.

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Catrice

6 months ago

I remember we practiced a question similar to this, and I think the demand rate was one of the options we discussed.

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Maddie

6 months ago

I think the rate card is definitely one of the answers, but I'm not sure about the second one. Maybe the default rate?

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Andrew

6 months ago

I think the key here is to focus on the specific question of calculating planned cost. The demand rate and rate card seem most directly relevant to that.

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Daniel

6 months ago

I'm a bit confused on the difference between default rate and project rate. I'll need to review my notes to make sure I understand those concepts.

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Boris

7 months ago

Okay, let's see. I know demand rate and rate card are both related to resource costs, so those seem like good options to consider.

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Raylene

7 months ago

Hmm, this looks like a tricky one. I'll need to think carefully about the different factors that go into calculating planned cost.

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Salome

10 months ago

I'm not sure about Rate card. I think C) Default rate and D) Project rate are more appropriate for resource planning.

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Wayne

10 months ago

I agree with Dorothea. Demand rate and Rate card make sense for calculating planned cost.

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Allene

10 months ago

Alright, time to show off my mad planning skills. The answers are B) Rate card and D) Project rate. Boom, nailed it! Now, where's my trophy?

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Mozell

9 months ago

Nice try, but I got it right. It's B) Rate card and D) Project rate.

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Dean

9 months ago

Nope, it's actually B) Rate card and D) Project rate.

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Winfred

9 months ago

I think it's A) Demand rate and C) Default rate.

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Aleisha

10 months ago

B) Rate card and D) Project rate, no doubt about it. Unless you're some kind of cost-calculating wizard, in which case, please teach me your ways.

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Dorothea

10 months ago

I think A) Demand rate and B) Rate card can be used.

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Sommer

10 months ago

Hmm, let me see here... B) Rate card and D) Project rate. Yep, that's the way to go if you want to get that planned cost calculation spot on. Not rocket science, folks.

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Alpha

9 months ago

Yep, it's pretty straightforward - just use B) Rate card and D) Project rate for the calculation.

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Skye

9 months ago

Agreed, those are the two options that can be used to calculate planned cost accurately.

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Rickie

10 months ago

I think you're right, B) Rate card and D) Project rate are the way to go for planned cost calculation.

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Dorsey

10 months ago

Easy peasy, the correct answers are definitely B) Rate card and D) Project rate. Anything else and you're just wasting your time, my dude.

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Tamar

10 months ago

I think the answer is B) Rate card and D) Project rate. Gotta use those resource rates to calculate the planned cost, am I right?

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Shawna

9 months ago

Correct, using the resource rates like Rate card and Project rate is essential for calculating planned cost.

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Maryann

9 months ago

Make sure to consider both Rate card and Project rate when creating a resource plan.

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Carlota

9 months ago

I agree, those are the correct options to calculate planned cost.

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Graciela

10 months ago

Yes, you are correct! Rate card and Project rate are used to calculate planned cost.

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