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What is delegated administration?
Suggested Answer: C
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Delegated administration in ServiceNow allows tasks and approvals to be temporarily handled by another user. This functionality is particularly useful in scenarios where the primary user is unavailable, ensuring that workflows and processes continue without interruption. It helps maintain efficiency and continuity in service management by allowing designated users to take over specific responsibilities temporarily.
* ServiceNow Product Documentation on Delegated Administration1
* ServiceNow Knowledge Base on Delegated Approvals and Tasks2
36 comments · newest first
LA
Lavina
11 months ago
Nah, it's definitely not the same as Process Separation.
EU
Eulah
11 months ago
I thought it was more about granting access to customers.
EL
Elina
11 months ago
Wait, is it really just for temporary tasks? Sounds too simple.
CA
Catarina
12 months ago
Totally agree, it's super useful for managing workloads!
FE
Felice
12 months ago
It's when users can handle tasks without being full admins.
JO
Josefa
1 year ago
I thought delegated administration was more about allowing users to develop applications, but that seems too broad. Maybe it's more about task delegation like C?
LA
Lashaunda
1 year ago
I feel like delegated administration is related to giving permissions, but I can't recall if it's specifically about admin roles or just general task handling.
EL
Elmer
1 year ago
I remember a practice question that talked about service providers granting access, which sounds like option B. But I'm not entirely sure if that's the right context here.
BL
Blair
1 year ago
I think delegated administration might be about allowing someone else to handle tasks temporarily, like option C suggests.
PA
Paulene
1 year ago
Okay, I've got this. Delegated administration is about allowing users without the admin role to still perform certain administrative tasks, like option C says. It's a way to distribute administrative responsibilities without giving full admin access.
VE
Venita
1 year ago
Hmm, I'm a bit confused by this one. Delegated administration - is that like when service providers give admin access to their customers? Or is it something else? I'll have to think this through a bit more.
CA
Carol
1 year ago
I think this question is asking about the ability to grant limited administrative privileges to users who don't have the full admin role. Option C sounds like the best fit, allowing tasks and approvals to be handled by another user temporarily.
AN
Anthony
1 year ago
I'm pretty confident that delegated administration has to do with granting limited admin privileges, not full admin access. So I think option C is the right answer here - it allows tasks and approvals to be handled by another user temporarily.
EM
Emmett
1 year ago
This looks like a straightforward firewall rule question. I'll carefully review the options and compare them to the information provided in the exhibit.
SH
Shawn
1 year ago
Hmm, I'm a bit unsure about this one. I'll need to think it through carefully. Maybe the scoping meeting or kick-off would be a good time to start discussing the controls?
XO
Xochitl
2 years ago
Delegated administration? More like 'delegated procrastination' if you ask me. Just kidiate my answer already!
GA
Galen
2 years ago
Hmm, I'm stuck between B and C. Decisions, decisions...
TE
Terry
2 years ago
Maybe it's a combination of both options, allowing both admin access and temporary task handling.
MA
Mariann
2 years ago
You're right, it's a tough decision between B and C.
JE
Jeanice
2 years ago
I believe it also allows tasks and approvals to be handled temporarily by another user.
VA
Vallie
2 years ago
I think delegated administration allows service providers to grant admin access to their customers.
LA
Lacey
2 years ago
Wow, this is a tough one. I'm going to have to go with C, but I'm not entirely sure.
CH
Cherry
2 years ago
I'm going with D. Process Separation is just another name for delegated administration, right?
AN
Antonio
2 years ago
B) Allows service providers to grant admin access to their customers.
AL
Alesia
2 years ago
A) Allows users without the admin role to develop applications.
GL
Gladys
2 years ago
B sounds like the right option to me. Letting service providers grant admin access to customers seems like delegated administration.
CH
Chantay
2 years ago
It's great that delegated administration allows for more flexibility in managing tasks and approvals.
SH
Shalon
2 years ago
Delegated administration is definitely important for service providers to grant admin access to their customers.
CH
Chan
2 years ago
I agree, option B does sound like the correct choice.
AL
Allene
2 years ago
C is the correct answer. Delegated administration allows tasks and approvals to be handled temporarily by another user.
RO
Rozella
2 years ago
B) Allows service providers to grant admin access to their customers.
EL
Elin
2 years ago
That's correct! Delegated administration is really helpful for sharing responsibilities.
AS
Ashleigh
2 years ago
C) Allows tasks and approvals to be handled temporarily by another user.
CA
Carla
2 years ago
I believe it's not just about temporary tasks, but also about allowing users without admin role to develop applications.
VA
Val
2 years ago
I think it also allows service providers to grant admin access to their customers.
LO
Lorrie
2 years ago
Delegated administration is when tasks are handled temporarily by another user.