Discuss ServiceNow CIS-SM Exam Topic 7 Question 99

Which of the following are potential benefits when implementing Service Mapping? (Choose four.)

DReduction in effort to create service maps

EReduction in change related incidents due to improved service visibility during change planning

FMore accurate alerts from monitoring tools

BFaster service issue resolution and reduced downtime due to better root cause analysis

CImproved Software Asset Management capabilities

AReduced ongoing service map maintenance effort as a result of automated map updates

Suggested Answer: D, E, F, C

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26 comments · newest first

Aleisha 4 months ago

Agreed! Plus, it aids in compliance and audits.

Sabina 4 months ago

I feel it enhances incident response too. Faster resolutions!

Nickolas 4 months ago

Definitely! It helps in understanding dependencies.

Johana 4 months ago

I think improved visibility is a big benefit.

Lenny 6 months ago

It definitely enhances change management processes!

Toi 6 months ago

Not sure about that, seems too good to be true.

Elfriede 6 months ago

I heard it can reduce downtime too!

Juliann 6 months ago

Totally agree, it improves incident response times.

Glenn 6 months ago

It helps visualize dependencies!

Yuki 6 months ago

Service Mapping? More like Service Mapping out the path to IT success! Bring it on!

Marya 7 months ago

Service Mapping, huh? Sounds like a fancy way to keep track of all the tech stuff. I'm just hoping it doesn't involve any math!

Dwight 7 months ago

Service Mapping sounds like a great way to get a handle on those complex IT environments. Count me in!

My 7 months ago

Increased efficiency and better decision-making are two key benefits of Service Mapping. Gotta love that!

Tamra 7 months ago

This question is a piece of cake! Service Mapping can definitely improve visibility and reduce downtime.

Jackie 7 months ago

I feel like cost reduction might be one of the answers, but I’m not confident about that.

Elden 7 months ago

I practiced a question like this before, and I think automating service dependencies was mentioned as a key advantage.

Willie 8 months ago

I remember something about enhanced incident response times being a benefit, but I can't recall the specifics.

Carline 8 months ago

I think one of the benefits is improved visibility into services, but I'm not entirely sure about the others.

Sylvia 9 months ago

I've got a few ideas on the potential benefits of Service Mapping. I'll jot them down and see if I can select the four most relevant ones.

Ilene 9 months ago

Service Mapping, huh? I'm not too familiar with that, but I'll give it my best shot and see what I can come up with.

Lajuana 9 months ago

Okay, let's see. I remember discussing Service Mapping in class, so I'll try to recall the key benefits.

Cary 9 months ago

Hmm, I'm a bit unsure about this one. Service Mapping is a new concept for me, so I'll need to think it through carefully.

Aliza 9 months ago

I think I know how to approach this question. Let me think through the potential benefits of Service Mapping.

Domingo 3 months ago

↳ replying to Aliza

I believe it enhances incident response times as well.

Janine 3 months ago

↳ replying to Aliza

Definitely helps in identifying dependencies too.

Shakira 3 months ago

↳ replying to Aliza

Improved visibility of services is a big one.

ServiceNow CIS-SM Exam - Topic 7 Question 99 Discussion