ServiceNow Exam CIS-SM Topic 7 Question 49 Discussion

Actual exam question for ServiceNow's CIS-SM exam

Question #: 49
Topic #: 7

Assuming Reconciliation Rules (Reconciliation Definitions) were configured exactly the same for both Data Sources, ServiceNow and ServiceWatch, for the Application [cmdb_ci_appl] table and the following Data Source Precedence Rules are configured.

Which one of the following is true?

AIf an Application CI is discovered with a Data Source, ServiceNow, then if the same Application CI is discovered by the Data Source, Altiris, an update will be allowed.

BIf an Application CI is discovered with a Data Source, ServiceWatch, then if the same Application CI is discovered by the Data Source, ServiceNow, an update will be allowed.

CIf an Application CI is discovered with a Data Source, ServiceNow, then if the same Application CI is discovered by the Data Source, ServiceWatch, an update will be allowed.

DIf an Application CI is discovered with a Data Source, ServiceWatch, then if the same Application CI is discovered by the Data Source, Altiris, an update will be allowed.

Show Suggested Answer

Suggested Answer: D

by Merilyn at Jul 05, 2023, 08:56 AM

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Kayleigh

2 days ago

I'm not sure about this one. It's confusing with all the different data sources and precedence rules. I'm just going to guess and say option A.

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Mollie

4 days ago

Hmm, this seems like a tricky one. I'm going to go with option C. It just makes sense to me that if ServiceNow discovers an Application CI, then ServiceWatch should be able to update it.

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Nobuko

4 days ago

Because if an Application CI is discovered by ServiceNow first, then an update will be allowed if discovered by ServiceWatch.

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Annamaria

4 days ago

I think option B is the correct answer. The Data Source Precedence Rules show that ServiceWatch has a higher precedence than ServiceNow, so if an Application CI is discovered by ServiceWatch, an update from ServiceNow would be allowed.

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