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ServiceNow CIS-SM Exam - Topic 7 Question 106 Discussion

In Service Mapping, which one of the following best represents the process flow of discovery?
B) Host Detection > Process Detection > Application Identification > Create Outgoing Connection(s)
A) Process Detection > Application Identification > Create Outgoing Connection(s) > Impact Calculation
C) Process Detection > Host Detection > Application Identification > Create Outgoing Connection(s)
D) Host Identification > CI Reconciliation > Application Identification > Change Record Created > Create Outgoing Connection(s)

ServiceNow CIS-SM Exam - Topic 7 Question 106 Discussion

Actual exam question for ServiceNow's CIS-SM exam
Question #: 106
Topic #: 7
[All CIS-SM Questions]

In Service Mapping, which one of the following best represents the process flow of discovery?

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Suggested Answer: B

by Evan at Jun 16, 2026, 06:08 PM

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Tammy
1 hour ago
Wait, isn't it C? I thought process detection was after host detection.
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Darrin
5 days ago
Totally agree with B! Makes the most sense.
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Catherin
10 days ago
I think option B is the right flow. Host detection comes first.
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Chantell
16 days ago
I feel like the correct answer might be B, but I need to double-check if Impact Calculation is part of the flow in Service Mapping.
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Filiberto
21 days ago
I’m a bit confused about whether Host Identification or Host Detection is the correct term to use in this context.
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Salena
26 days ago
I remember practicing a similar question where we had to identify the steps in Service Mapping, and I think Application Identification comes after Process Detection.
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Cortney
1 month ago
I think the process starts with Host Detection, but I'm not completely sure if that's the right order.
upvoted 0 times
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