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ServiceNow CIS-SM Exam - Topic 7 Question 106 Discussion

In Service Mapping, which one of the following best represents the process flow of discovery?
B) Host Detection > Process Detection > Application Identification > Create Outgoing Connection(s)
A) Process Detection > Application Identification > Create Outgoing Connection(s) > Impact Calculation
C) Process Detection > Host Detection > Application Identification > Create Outgoing Connection(s)
D) Host Identification > CI Reconciliation > Application Identification > Change Record Created > Create Outgoing Connection(s)

ServiceNow CIS-SM Exam - Topic 7 Question 106 Discussion

Actual exam question for ServiceNow's CIS-SM exam
Question #: 106
Topic #: 7
[All CIS-SM Questions]

In Service Mapping, which one of the following best represents the process flow of discovery?

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Suggested Answer: B

by Evan at Jun 16, 2026, 06:08 PM

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Jerilyn
20 days ago
C seems right to me. Process Detection should come before Host Detection.
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Leanna
25 days ago
I’m leaning towards A. Process Detection feels like a solid start.
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Emmanuel
1 month ago
I think option B is the most logical. Host Detection first makes sense.
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Tiffiny
1 month ago
Surprised that B is the most popular choice. I always thought it was A!
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Geraldine
1 month ago
I feel like D has too many steps. Simplifying is key!
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Tammy
2 months ago
Wait, isn't it C? I thought process detection was after host detection.
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Darrin
2 months ago
Totally agree with B! Makes the most sense.
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Catherin
2 months ago
I think option B is the right flow. Host detection comes first.
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Chantell
2 months ago
I feel like the correct answer might be B, but I need to double-check if Impact Calculation is part of the flow in Service Mapping.
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Filiberto
2 months ago
I’m a bit confused about whether Host Identification or Host Detection is the correct term to use in this context.
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Salena
2 months ago
I remember practicing a similar question where we had to identify the steps in Service Mapping, and I think Application Identification comes after Process Detection.
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Cortney
3 months ago
I think the process starts with Host Detection, but I'm not completely sure if that's the right order.
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