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ServiceNow CIS-SM Exam - Topic 6 Question 65 Discussion

Which of the following are benefits a service map can bring during an Incident resolution? (Choose three.)
C) Helps reduce the number of unplanned changes in a customer environment. and D) Helps pinpoint code errors after a faulty application is identified. and E) Quickly identifies any recent changes performed on components of the impacted service.
A) Quickly identifies any recent incidents that occurred on components of the impacted service.
B) Narrows down possible affected components when a service is impacted.

ServiceNow CIS-SM Exam - Topic 6 Question 65 Discussion

Actual exam question for ServiceNow's CIS-SM exam
Question #: 65
Topic #: 6
[All CIS-SM Questions]

Which of the following are benefits a service map can bring during an Incident resolution? (Choose three.)

Show Suggested Answer Hide Answer
Suggested Answer: C, D, E

by Gerald at May 08, 2024, 11:34 AM

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Leandro
9 months ago
I’m surprised it can help with recent incidents too!
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Theodora
10 months ago
Totally agree, pinpointing code errors is a big plus!
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Ilene
10 months ago
Wait, how does it reduce unplanned changes? Seems off.
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Daniel
10 months ago
I think it also helps identify recent changes made.
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Xuan
10 months ago
A service map can definitely narrow down affected components!
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Vilma
11 months ago
I’m leaning towards B and E, but I’m not confident about C. It seems like it could be a benefit, but I don’t recall it being directly related to incident resolution.
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Carlee
11 months ago
I practiced a similar question, and I remember that identifying recent changes is crucial, so I think option E could be a good choice.
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Leah
11 months ago
I'm not entirely sure about option A. I feel like it might be relevant, but I can't remember if it specifically relates to incidents or just general monitoring.
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Chantell
11 months ago
I think option B makes sense because a service map can help narrow down which components are affected during an incident.
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Brett
11 months ago
Ah, I see. The service map can also help reduce unplanned changes in the customer environment. That's an interesting angle I hadn't considered. I'll make sure to include that in my answer.
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Carmelina
11 months ago
I think the key here is that a service map can help narrow down the affected components when a service is impacted. That seems like a really important benefit for incident resolution.
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Anika
11 months ago
Okay, let's see. A service map should help me quickly identify any recent changes or incidents that could be related to the current issue. I'll focus on those options.
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Ciara
11 months ago
Hmm, I'm a bit unsure about this one. I'll need to carefully read through the options and think about how a service map could help with incident resolution.
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Kattie
11 months ago
This looks like a straightforward question about the benefits of a service map during incident resolution. I'm confident I can identify the three correct answers.
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Lazaro
11 months ago
Okay, let's see here. I think options B and D might be the way to go, but I'm not totally sure. I'll need to double-check the details.
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Vernice
11 months ago
The question is a bit tricky. I'm not entirely sure if setting the rate mode as shared or dedicated is the better approach. I'll have to think this through carefully.
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Rodolfo
12 months ago
I think private IPv4 addressing mainly helps with security, so maybe option A? But I'm not entirely sure if that's the only benefit.
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Corinne
12 months ago
I don't remember the exact method for this, but I feel like the answer was somewhere between $0.37 and $0.39 from similar practice questions.
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Mariann
2 years ago
I also thought about D, but it seems more related to debugging rather than incident resolution.
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Marcos
2 years ago
True. B helps in focusing on which components could be causing the problem.
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Dierdre
2 years ago
I agree. A and E make sense because they help track incidents and changes.
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Mignon
2 years ago
I think A, B, and E are correct. They all relate directly to incident resolution.
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France
2 years ago
Yeah, it's a tough one. They all seem relevant.
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Allene
2 years ago
Have you seen the question about benefits of a service map during an incident?
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