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ServiceNow CIS-SM Exam - Topic 5 Question 71 Discussion

Posted by Malcolm on Jul 15, 2024 at 11:31 AM

In Service Mapping, which one of the following can be useful in determining which Patterns, Identification Sections, Connection Sections, and Steps are tried?

Suggested Answer: B

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42 comments · newest first
KA
Katy 11 months ago
I thought it was the Discovery Log, but now I'm not so sure!
ED
Eden 11 months ago
Wait, are we sure about the System Log? Seems off.
ED
Edna 11 months ago
I always go for the Workflow Log.
BR
Britt 12 months ago
Definitely, the ECC Log is super helpful too!
AL
Allene 12 months ago
I think the Discovery Log is key for that.
BR
Broderick 1 year ago
I practiced a similar question, and I think the System Log was mentioned as a way to troubleshoot issues, but I'm confused about its role in Service Mapping.
JE
Jerry 1 year ago
I feel like the ECC Log could also be relevant, but I can't recall exactly how it relates to Patterns and Connections.
BA
Barb 1 year ago
I'm not entirely sure, but I remember something about the Workflow Log being useful for tracking steps.
CA
Carolynn 1 year ago
I think the Discovery Log might be the right choice since it tracks what patterns were identified during the mapping process.
MO
Mozell 1 year ago
Based on my understanding of Service Mapping, I believe the Workflow Log would provide the most relevant information to answer this question.
BE
Bettyann 1 year ago
The Discovery Log seems like it could also be a good option here. I'll need to review the differences between the log types to decide.
CH
Chaya 1 year ago
Hmm, I'm not entirely sure about this one. I'll have to think it through carefully before selecting an answer.
TA
Talia 1 year ago
This question seems straightforward, I think the Workflow Log would be the most useful in determining the Patterns, Identification Sections, Connection Sections, and Steps tried.
BR
Bronwyn 1 year ago
This looks like a pretty straightforward question about adding Operating Units in a Multi-Org environment. I think the key is to pay attention to the sequence of steps.
YO
Yong 2 years ago
I bet the person who wrote this question was just trying to be tricky. Discovery Log is the only logical choice. *laughs*
PR
Providencia 2 years ago
↳ replying to Yong
Yeah, the others don't really seem relevant to determining Patterns and Steps.
BR
Brande 2 years ago
↳ replying to Yong
Definitely, it's the only one that makes sense in this context.
SH
Sherill 2 years ago
↳ replying to Yong
I agree, Discovery Log is the most logical choice.
KE
Kerry 2 years ago
↳ replying to Yong
D) ECC Log
CO
Corinne 2 years ago
↳ replying to Yong
C) System Log
LE
Lettie 2 years ago
↳ replying to Yong
B) Discovery Log
HI
Hildred 2 years ago
↳ replying to Yong
A) Workflow Log
CH
Cherilyn 2 years ago
The Discovery Log is the way to go, no doubt. Unless you're a fan of digging through irrelevant logs and hoping to find a needle in a haystack.
YU
Yun 2 years ago
The ECC Log? Really? I don't see how that would be useful at all for this task. Discovery Log is the clear winner here.
JA
Jaclyn 2 years ago
↳ replying to Yun
I still think the Discovery Log is the best option for this task.
YA
Yan 2 years ago
↳ replying to Yun
But the ECC Log could also be helpful in determining the tried Patterns and Steps.
FI
Filiberto 2 years ago
↳ replying to Yun
I disagree, the Discovery Log provides more relevant information for Service Mapping.
DA
Dallas 2 years ago
↳ replying to Yun
I think the Workflow Log would be the most useful in this case.
SO
Sophia 2 years ago
Yeah, I think Workflow Log provides more detailed information for Service Mapping.
JU
Julio 2 years ago
The System Log might have some relevant information, but I doubt it would be as comprehensive as the Discovery Log when it comes to service mapping details.
TW
Twana 2 years ago
↳ replying to Julio
C) System Log
EU
Eugene 2 years ago
↳ replying to Julio
B) Discovery Log
JU
Justine 2 years ago
↳ replying to Julio
A) Workflow Log
LI
Linwood 2 years ago
I see your point, Caprice, but I still think Workflow Log is the best option.
CA
Caprice 2 years ago
I'm not sure, but I think it could also be C) System Log.
DE
Della 2 years ago
Hmm, the Workflow Log could also be helpful since it tracks the actual execution of the service mapping process. But I'm leaning towards the Discovery Log as the best option.
TA
Tanja 2 years ago
I think the Discovery Log would be the most useful in determining the Patterns, Identification Sections, Connection Sections, and Steps. It's specifically designed for that purpose.
DE
Dean 2 years ago
↳ replying to Tanja
I would go with the ECC Log, it might provide valuable information as well.
DE
Devorah 2 years ago
↳ replying to Tanja
I think the Workflow Log could also be useful in determining the steps.
AR
Arthur 2 years ago
↳ replying to Tanja
I agree, the Discovery Log is specifically designed for that purpose.
SO
Sophia 2 years ago
I agree with Linwood, Workflow Log makes sense for determining those details.
LI
Linwood 2 years ago
I think the answer is A) Workflow Log.
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