ServiceNow Exam CIS-SM Topic 4 Question 39 Discussion

Actual exam question for ServiceNow's CIS-SM exam

Question #: 39
Topic #: 4

Assuming the Apache Web Server Identification Rule (CI Identifier) is configured as shown with the following

Criterion attributes:

Class

Configuration file

Version

Yesterday, an Apache Web Server CI was discovered as part of Service Mapping. Today, the application owner upgraded the Apache Web Server to a different version and reran discovery of the service. What will happen in the CMDB?

AA duplication error will occur.

BA new Apache Web Server CI is created.

CThe existing Apache Web Server CI will be reconciled with the upgraded Apache Web Server CI and its version will be updated.

DThe Apache Web Server CI will be reclassified as a Web Server CI.

Show Suggested Answer

Suggested Answer: A

by Ernie at Nov 16, 2022, 09:26 AM

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Lawrence

23 days ago

I bet the application owner is wishing they had a crystal ball to see the future and know which version of Apache to upgrade to. But hey, at least the CMDB is there to save the day with option C. It's like the CI version control superhero, keeping everything in check.

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Loreen

24 days ago

Ah, the age-old question of the Apache Web Server CI. Of course, option C is the correct answer. The CMDB is like a digital librarian, keeping track of all the different versions and reconciling the changes. I just hope the application owner didn't accidentally upgrade to the 'Spicy Salsa' version of Apache instead of the 'Mild Guacamole' one.

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Domonique

3 days ago

I agree, option C is definitely the correct answer. The CMDB will reconcile the changes and update the version.

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Erick

1 months ago

This is a tricky one, but I think C is the right answer. The CMDB should be able to handle the version upgrade and update the existing CI. Although, I'm curious if the application owner used the 'Upgrade to the Latest Version' button or if they did a manual update. Either way, the CMDB should be on top of it.

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Cassandra

4 days ago

I agree, C seems like the most logical option. The CMDB should reconcile the existing CI with the upgraded version.

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Carri

2 months ago

Hmm, I was thinking the new version would create a duplicate, but option C makes sense. The CMDB is smart enough to reconcile the changes and update the existing CI. Though I wonder if the application owner remembered to clear the cache before running the discovery again...

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Hyun

3 days ago

I hope the application owner cleared the cache before rerunning the discovery.

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Franklyn

7 days ago

I agree, the CMDB is designed to handle updates like this.

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Genevieve

21 days ago

Option C is correct. The CMDB will reconcile the changes and update the existing CI.

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Natalya

23 days ago

Yes, the reconciliation process is crucial for maintaining data integrity in the CMDB.

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Mitsue

27 days ago

It's important to keep the CMDB accurate and up to date.

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Johnna

1 months ago

Hopefully the application owner did remember to clear the cache before rerunning the discovery.

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Jestine

1 months ago

I agree, option C seems like the most logical outcome.

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Catherin

2 months ago

Ah, I see. The key here is that the application owner upgraded the Apache Web Server to a different version and reran discovery. So option C is correct - the existing Apache Web Server CI will be reconciled with the upgraded version, and its version will be updated.

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