ServiceNow CIS-SM Exam - Topic 4 Question 39 Discussion

Actual exam question for ServiceNow's CIS-SM exam

Question #: 39
Topic #: 4

Assuming the Apache Web Server Identification Rule (CI Identifier) is configured as shown with the following

Criterion attributes:

Class

Configuration file

Version

Yesterday, an Apache Web Server CI was discovered as part of Service Mapping. Today, the application owner upgraded the Apache Web Server to a different version and reran discovery of the service. What will happen in the CMDB?

AA duplication error will occur.

BA new Apache Web Server CI is created.

CThe existing Apache Web Server CI will be reconciled with the upgraded Apache Web Server CI and its version will be updated.

DThe Apache Web Server CI will be reclassified as a Web Server CI.

Show Suggested Answer

Suggested Answer: A

by Ernie at Nov 16, 2022, 09:26 AM

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Eloisa

4 months ago

Definitely not a reclassification, that's for sure!

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Maurine

4 months ago

Really? I thought that would cause a duplication error.

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Tracie

5 months ago

I think it will reconcile and update the version.

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Katina

5 months ago

No way, it should just update the existing one!

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Jenifer

5 months ago

I'm pretty sure a new CI gets created with a version change.

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Alayna

5 months ago

I feel like if the CI is already in the CMDB, it should just update instead of creating a new one. So, I think C makes the most sense here.

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Sabra

5 months ago

I’m a bit confused about the reclassification part. Does upgrading the version really change the classification of the CI?

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Renea

5 months ago

I think I practiced a question similar to this, and it mentioned that the existing CI would be updated with the new version. So, I’m leaning towards option C.

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Lavonne

5 months ago

I remember something about how version changes can affect CI reconciliation, but I'm not entirely sure if it leads to a duplication error or an update.

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Carey

5 months ago

Okay, let's see. The key seems to be that the processor used data collected for a different purpose, so that's likely a breach. I think I'll go with option C - the processor needs to notify the controller so they can report it.

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Mila

5 months ago

Okay, I think I've got this. The key is using Synchronized Data Source to sync the Sales Cloud data, and then using SQL Query Activities to create a sendable data extension.

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Stephane

6 months ago

I'm a bit unsure about some of these choices. I'll need to review my notes on Multi-Org to make sure I understand the capabilities.

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Lawrence

10 months ago

I bet the application owner is wishing they had a crystal ball to see the future and know which version of Apache to upgrade to. But hey, at least the CMDB is there to save the day with option C. It's like the CI version control superhero, keeping everything in check.

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Loreen

10 months ago

Ah, the age-old question of the Apache Web Server CI. Of course, option C is the correct answer. The CMDB is like a digital librarian, keeping track of all the different versions and reconciling the changes. I just hope the application owner didn't accidentally upgrade to the 'Spicy Salsa' version of Apache instead of the 'Mild Guacamole' one.

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Bronwyn

9 months ago

The CMDB is like a digital librarian indeed, keeping everything organized and up to date.

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Jordan

9 months ago

Haha, 'Spicy Salsa' version of Apache sounds interesting. Hopefully, the application owner upgraded to the right version!

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Domonique

9 months ago

I agree, option C is definitely the correct answer. The CMDB will reconcile the changes and update the version.

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Erick

11 months ago

This is a tricky one, but I think C is the right answer. The CMDB should be able to handle the version upgrade and update the existing CI. Although, I'm curious if the application owner used the 'Upgrade to the Latest Version' button or if they did a manual update. Either way, the CMDB should be on top of it.

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Erinn

9 months ago

Yes, the CMDB should be able to recognize the updated version and update the existing CI accordingly.

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Cherrie

9 months ago

I think so too. As long as the CMDB is properly configured, it should be able to handle the version update without creating duplicates.

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Cassandra

9 months ago

I agree, C seems like the most logical option. The CMDB should reconcile the existing CI with the upgraded version.

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Carri

11 months ago

Hmm, I was thinking the new version would create a duplicate, but option C makes sense. The CMDB is smart enough to reconcile the changes and update the existing CI. Though I wonder if the application owner remembered to clear the cache before running the discovery again...

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Colene

9 months ago

It's important to clear the cache to ensure accurate results in the CMDB.

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Hyun

9 months ago

I hope the application owner cleared the cache before rerunning the discovery.

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Franklyn

9 months ago

I agree, the CMDB is designed to handle updates like this.

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Genevieve

10 months ago

Option C is correct. The CMDB will reconcile the changes and update the existing CI.

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Natalya

10 months ago

Yes, the reconciliation process is crucial for maintaining data integrity in the CMDB.

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Mitsue

10 months ago

It's important to keep the CMDB accurate and up to date.

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Johnna

10 months ago

Hopefully the application owner did remember to clear the cache before rerunning the discovery.

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Jestine

10 months ago

I agree, option C seems like the most logical outcome.

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Catherin

11 months ago

Ah, I see. The key here is that the application owner upgraded the Apache Web Server to a different version and reran discovery. So option C is correct - the existing Apache Web Server CI will be reconciled with the upgraded version, and its version will be updated.

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