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ServiceNow CIS-SM Exam - Topic 2 Question 107 Discussion

Actual exam question for ServiceNow's CIS-SM exam

Question #: 107
Topic #: 2

[All CIS-SM Questions]

Which one of the following best represents the breadth of types of Configuration Items (CIs) discovered by

running Service Mapping?

AHardware, Installed Software, Network Gear

BPhysical Components, Logical Components, Certificates

CApplications, Licenses, IP Addresses

DCloud Services, Applications, CI Relationships

EHardware, Licenses, CI Relationships

Show Suggested Answer

Suggested Answer: C

by Galen at Jul 01, 2026, 05:14 AM

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Dianne

48 minutes ago

Wait, are we really considering IP Addresses as CIs?

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Ciara

5 days ago

I think D is more comprehensive, though.

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Coletta

10 days ago

Definitely A, covers all the basics!

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Naomi

16 days ago

I was leaning towards C, but now I’m questioning if it really captures the full scope of what Service Mapping discovers.

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Pete

21 days ago

I feel like A is too limited since it only mentions hardware and software. We need to consider more types of CIs.

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Stephane

26 days ago

I'm not entirely sure, but I remember a practice question that emphasized the importance of CI relationships, so maybe D is the right choice?

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Flo

1 month ago

I think the answer might be B because it covers both physical and logical aspects, which seems broad.

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