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ServiceNow CIS-SIR Exam - Topic 8 Question 87 Discussion

What makes a playbook appear for a Security Incident if using Flow Designer?
B) Trigger set to conditions that match the security incident
A) Actions defined to create tasks
C) Runbook property set to true
D) Service Criticality set to High

ServiceNow CIS-SIR Exam - Topic 8 Question 87 Discussion

Actual exam question for ServiceNow's CIS-SIR exam
Question #: 87
Topic #: 8
[All CIS-SIR Questions]

What makes a playbook appear for a Security Incident if using Flow Designer?

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Suggested Answer: B

by Essie at May 12, 2026, 01:55 AM

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Crissy
2 hours ago
I wonder if D is relevant at all; I mean, service criticality seems important, but I don’t recall it being a direct trigger for playbooks.
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Trinidad
5 days ago
I feel like I’ve seen questions similar to this before, and it seems like A could be a factor too, but I’m not confident.
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Erasmo
10 days ago
I remember something about runbook properties, but I'm not entirely sure if C is the right answer.
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Julio
16 days ago
I think the trigger conditions are really important for the playbook to appear, so I might go with B.
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Meaghan
21 days ago
I practiced a question similar to this, and I think service criticality might not directly cause the playbook to appear, so I’m leaning away from D.
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Chantell
26 days ago
I feel like the runbook property being set to true could also be a factor, but I can't recall if that's the main reason.
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Maryann
1 month ago
I remember something about actions creating tasks, but I'm not sure if that's enough on its own. Could it be A?
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Norah
3 months ago
I think the trigger conditions are really important for the playbook to show up, so I might go with B.
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