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ServiceNow CIS-SIR Exam - Topic 4 Question 22 Discussion

If the customer's email server currently has an account setup to report suspicious emails, then what happens next?
D) the customer should set up a rule to forward these mails onto the ServiceNow platform
A) an integration added to Exchange keeps the ServiceNow platform in sync
B) the ServiceNow platform ensures that parsing and analysis takes place on their mail server
C) the customer's systems are already handling suspicious emails

ServiceNow CIS-SIR Exam - Topic 4 Question 22 Discussion

Actual exam question for ServiceNow's CIS-SIR exam
Question #: 22
Topic #: 4
[All CIS-SIR Questions]

If the customer's email server currently has an account setup to report suspicious emails, then what happens next?

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Suggested Answer: D

by Danica at May 07, 2022, 11:29 PM

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Tamera
10 months ago
A could work too, but D feels more direct.
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Rosendo
10 months ago
C seems too vague. What systems?
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Yoko
11 months ago
Wait, are we sure about B? Sounds a bit off.
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Cordelia
11 months ago
Definitely agree with D! Forwarding is key.
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Ilda
11 months ago
I think option D makes the most sense.
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Jerry
11 months ago
I think setting up a rule to forward emails to ServiceNow makes sense, but I wonder if that's the most efficient option.
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Cheryl
11 months ago
I think the ServiceNow platform does some processing, but I can't recall if it happens on the mail server or not.
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Lonny
11 months ago
I remember something about integration with ServiceNow, but I'm not sure if that's the right answer here.
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Casie
11 months ago
I feel like the customer's systems should already be managing these emails, but I can't remember the details.
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Viki
11 months ago
Hmm, I'm a bit confused on the use tax part. I'll need to review my notes on that to make sure I understand how to properly configure it.
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Sophia
11 months ago
Hmm, I'm a bit unsure here. The question mentions the "starting up a project" and "initiating a project" processes, but I'm not totally clear on the differences between those. I'll need to double-check my understanding of the project management lifecycle.
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Linette
12 months ago
I feel confident about this question. Based on the information provided, option A seems like the best choice to permanently rearrange the statuses in the required order. I'll select that and move on to the next question.
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