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ServiceNow CIS-SIR Exam - Topic 1 Question 79 Discussion

Actual exam question for ServiceNow's CIS-SIR exam

Question #: 79
Topic #: 1

[All CIS-SIR Questions]

What is the key to a successful implementation?

ASell customer the most expensive package

BImplementing everything that we offer

CUnderstanding the customer's goals and objectives

DBuilding custom integrations

Show Suggested Answer

Suggested Answer: C

by Maricela at Nov 23, 2025, 06:59 AM

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Lakeesha

5 months ago

Definitely C! It builds trust and long-term success.

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Carin

5 months ago

B sounds tempting, but it could overwhelm clients.

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Amber

5 months ago

D is important for tech projects, but not the key.

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Kiera

5 months ago

A could work too, but it's not about just selling.

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Lemuel

6 months ago

I agree, C makes sense. It leads to better results.

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Marnie

6 months ago

Not sure if D is always necessary, though.

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Justine

6 months ago

Totally agree with C! It's all about the customer.

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Tamekia

7 months ago

Wait, are we really saying B is a good idea?

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Jesus

7 months ago

I think A makes the most sense for profit.

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Buck

7 months ago

C all the way! Anything else and you might as well just throw money out the window.

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Winifred

7 months ago

C is the correct answer. Implementing everything is overkill - focus on what the customer actually needs.

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Rebeca

7 months ago

C is the way to go. Anything else is just a recipe for disaster.

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Kiley

7 months ago

Definitely C. Selling the most expensive package is a surefire way to upset the customer.

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Rosio

8 months ago

C) Understanding the customer's goals and objectives is the key to a successful implementation.

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Craig

8 months ago

I’m a bit confused about whether selling the most expensive package could ever be a good strategy. It seems risky!

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Johanna

8 months ago

Building custom integrations sounds good, but I feel like it might not be the main focus for a successful implementation.

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Anjelica

8 months ago

I remember a practice question that emphasized the importance of customer objectives, so I’m leaning towards option C.

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Charlena

8 months ago

C is the way to go. Tailoring the solution to the customer's specific goals is the key to making it a success.

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Thad

8 months ago

I'm leaning towards C as well. Implementing everything we offer doesn't seem like the right approach - we need to focus on what the customer actually needs.

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Valentine

9 months ago

I think understanding the customer's goals is really important, but I’m not sure if it’s the only key.

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Chaya

9 months ago

I think C is the best choice. Understanding goals is crucial.

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Deandrea

9 months ago

Definitely C. Understanding the customer is crucial for a successful implementation. The other options don't seem as relevant.

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Rory

9 months ago

C is definitely the way to go!

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Carin

10 months ago

Hmm, I'm not sure. I'd have to think about this one a bit more. Maybe building custom integrations could be important too?

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Dick

10 months ago

I think the key is understanding the customer's goals and objectives. That seems like the most important factor to consider.

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Johnathon

4 months ago

Exactly! Goals should drive the implementation strategy.

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Dorethea

4 months ago

Custom integrations are great, but only if we know their needs first.

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Tess

5 months ago

It's all about aligning with their vision.

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Lynda

5 months ago

Yes, without understanding their goals, how can we help?

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Jonelle

9 months ago

I totally agree! Knowing what the customer wants is crucial.

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