ServiceNow Exam CIS-SAM Topic 7 Question 87 Discussion

Actual exam question for ServiceNow's CIS-SAM exam

Question #: 87
Topic #: 7

When importing entitlements, a record generates the error, ''Publisher Part Number not found''. However, the record is for an expired entitlement that is no longer needed. Which is the best UI action to select?

ACreate Entitlement

BDelete

CCreate Part Number

DReject

Show Suggested Answer

Suggested Answer: E

by Irene at Feb 11, 2025, 11:32 AM

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Clay

I would go with creating a part number, just to keep the record organized even if it's expired.

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Krissy

2 days ago

I agree with Kenneth, deleting the record makes sense since the entitlement is expired and not needed anymore.

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Emilio

3 days ago

Hmm, if the entitlement is expired, I'd go with 'Delete'. Why bother creating a new part number for something that's no longer needed?

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Kenneth

11 days ago

I think the best action is to delete the record.

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