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ServiceNow CIS-SAM Exam - Topic 7 Question 103 Discussion

Actual exam question for ServiceNow's CIS-SAM exam

Question #: 103
Topic #: 7

[All CIS-SAM Questions]

Which of the following are valid States of Remediation Options on the License Workbench after a reconciliation has been run? (Choose four.)

ANew

BCancelled

CVoid

DComplete

EDone

FIn Progress

Show Suggested Answer

Suggested Answer: B, D, E, F

by Yeboua Stephane Kouadio at Jan 25, 2026, 12:12 PM

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Tamesha

1 month ago

C might be valid too, but not sure.

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Danilo

2 months ago

I agree, E feels off.

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Robt

2 months ago

I don't think E is a state.

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Charolette

2 months ago

What about E? Is it valid?

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Tamesha

2 months ago

A and D seem correct for sure.

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Danilo

2 months ago

I feel unsure about C.

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Robt

2 months ago

I think A, B, D, and F are valid.

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Charolette

3 months ago

This question is tricky.

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Cristy

4 months ago

I thought E) Done was a thing too, but maybe not?

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Kenia

4 months ago

Totally agree with you, Tresa!

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Cathern

4 months ago

Wait, are you sure about C) Void? That seems off.

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Dexter

5 months ago

I think B) Cancelled is also a valid state.

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Tresa

5 months ago

A) New, D) Complete, and F) In Progress are definitely valid.

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Hassie

5 months ago

I feel like "Done" is not a standard term used in the License Workbench, but I could be wrong.

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Kendra

5 months ago

"In Progress" sounds familiar, but I can't recall if "Void" is a valid state.

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Arlie

5 months ago

I remember practicing a similar question, and I think "Cancelled" might be one of the options too.

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Karon

5 months ago

I think "New" and "Complete" are definitely valid states, but I'm not sure about the others.

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Queenie

6 months ago

Wait, there's a "Done" state? I thought it was just "Complete" or "In Progress"!

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Renea

6 months ago

I'm just glad I don't have to deal with this License Workbench stuff in my job.

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Andra

6 months ago

This question is a real head-scratcher! Time to break out the crystal ball.

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Virgie

7 months ago

Hmm, I think I need to review the License Workbench documentation again.

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Shalon

7 months ago

I'm pretty sure C and E are also valid states.

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Laila

7 months ago

A, B, D, F are the correct options.

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Shawnda

7 months ago

Alright, let me think this through step-by-step. The question is asking for valid states, so I need to carefully consider each option and eliminate the ones that don't fit. I've got a good handle on this, I just need to take my time.

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Danica

7 months ago

Wait, I'm a bit confused. I thought Void was also a valid status, but I'm not sure if that's considered the same as Cancelled. Hmm, I better double-check my information before answering this one.

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Hui

8 months ago

I've got this! The valid states are New, In Progress, Complete, and Done. I'm confident those are the four correct options based on my understanding of the License Workbench.

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Aileen

8 months ago

Okay, let me see here. I know there are different statuses for remediation options, but I'm not totally sure which ones are considered "valid" in this context. I'll have to review my notes and try to remember the key ones.

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Brent

8 months ago

Hmm, this seems like a pretty straightforward question about the different states of remediation options. I'll need to think carefully about the options provided and which four are valid.

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Marica

25 days ago

I agree, Cancelled should be one of the options. What about In Progress?

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Rasheeda

1 month ago

What about Cancelled? That seems like a valid state too.

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Kati

1 month ago

I think New and Complete are definitely valid.

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