Discuss ServiceNow CIS-SAM Exam Topic 6 Question 32

A user is notified their software install has been flagged for reclamation. The user declines approval.

What is the next step in the workflow?

ANothing happens.

BThe user's manager must approve or decline the reclamation.

CThe reclamation candidate is removed from the candidate list.

DThe software is reclaimed since it was not in use.

Suggested Answer: B

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14 comments · newest first

Garry 12 months ago

I heard the software just gets reclaimed automatically if not approved.

Salina 12 months ago

I disagree, it should just be removed from the list.

Tayna 1 year ago

Wait, so nothing happens if they decline? That seems odd.

Beula 1 year ago

Definitely B! Makes sense.

Brice 1 year ago

I think the manager has to get involved.

Alaine 1 year ago

I’m a bit confused. I thought if the user declined, the software would just be removed from the list. Could it be option C instead?

Alisha 1 year ago

This seems similar to a practice question we had about software reclamation. I think the manager's approval is definitely involved, so B makes sense.

Mitsue 1 year ago

I’m not entirely sure, but I feel like nothing happens right away. Maybe option A? I need to double-check that.

Charlena 1 year ago

I think I remember that if a user declines, it goes to their manager for approval. So, I’m leaning towards option B.

Cheryl 1 year ago

I'm a bit confused on this one. I know IPv4 and IPv6 have different address lengths, but I can't recall the specifics. I'll have to eliminate the options that seem clearly wrong and then make an educated guess.

Goldie 1 year ago

I remember a practice question that emphasized the role of in-service presentations in improving documentation. It might be a strong option here.

Edmond 1 year ago

The firewall software on the access points seems like an odd requirement. I'm not sure how that would help with the wireless security. I'll double-check the other options to make sure I understand the best approach.

Inocencia 1 year ago

I just revisited the topic, and I feel like the EFP subinterface number is crucial as well. Matching those configurations could really prevent issues.

Janessa 1 year ago

I remember practicing similar questions, and if P(A) + P(B) > 1, they can't be disjoint. Here it's 1.7, so they probably overlap.

ServiceNow CIS-SAM Exam - Topic 6 Question 32 Discussion