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ServiceNow CIS-SAM Exam - Topic 6 Question 32 Discussion

A user is notified their software install has been flagged for reclamation. The user declines approval.What is the next step in the workflow?
B) The user's manager must approve or decline the reclamation.
A) Nothing happens.
C) The reclamation candidate is removed from the candidate list.
D) The software is reclaimed since it was not in use.

ServiceNow CIS-SAM Exam - Topic 6 Question 32 Discussion

Actual exam question for ServiceNow's CIS-SAM exam
Question #: 32
Topic #: 6
[All CIS-SAM Questions]

A user is notified their software install has been flagged for reclamation. The user declines approval.

What is the next step in the workflow?

Show Suggested Answer Hide Answer
Suggested Answer: B

https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software- asset-management2/concept/c_SAMOptimization.html

by Gail at May 27, 2022, 02:31 AM

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Garry
9 months ago
I heard the software just gets reclaimed automatically if not approved.
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Salina
9 months ago
I disagree, it should just be removed from the list.
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Tayna
9 months ago
Wait, so nothing happens if they decline? That seems odd.
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Beula
9 months ago
Definitely B! Makes sense.
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Brice
9 months ago
I think the manager has to get involved.
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Alaine
10 months ago
I’m a bit confused. I thought if the user declined, the software would just be removed from the list. Could it be option C instead?
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Alisha
10 months ago
This seems similar to a practice question we had about software reclamation. I think the manager's approval is definitely involved, so B makes sense.
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Mitsue
10 months ago
I’m not entirely sure, but I feel like nothing happens right away. Maybe option A? I need to double-check that.
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Charlena
10 months ago
I think I remember that if a user declines, it goes to their manager for approval. So, I’m leaning towards option B.
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Cheryl
10 months ago
I'm a bit confused on this one. I know IPv4 and IPv6 have different address lengths, but I can't recall the specifics. I'll have to eliminate the options that seem clearly wrong and then make an educated guess.
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Goldie
10 months ago
I remember a practice question that emphasized the role of in-service presentations in improving documentation. It might be a strong option here.
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Edmond
10 months ago
The firewall software on the access points seems like an odd requirement. I'm not sure how that would help with the wireless security. I'll double-check the other options to make sure I understand the best approach.
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Inocencia
10 months ago
I just revisited the topic, and I feel like the EFP subinterface number is crucial as well. Matching those configurations could really prevent issues.
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Janessa
10 months ago
I remember practicing similar questions, and if P(A) + P(B) > 1, they can't be disjoint. Here it's 1.7, so they probably overlap.
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